Provider Customer Service Representative
Description:
Fully remote position within the eastern time zone
Training will be conducted virtually
Benefit & Eligibility training will be 9 weeks (No PTO)
Permanent Schedule: M-F 8.10am-4.40pm
Role involves customer-focused service and creating simplicity through effective communication
Must handle callers with courtesy and professionalism
Position connects members, providers, and hospitals
Requirements:
Experience in a production environment
Customer Service experiences in a transaction-based environment such as a call center or retail location preferred
Strong communication and problem-solving skills
Empathy towards customers needs and concerns
Strong computer navigation and typing skills
Ability to manage multiple tasks in a transaction / high volume-based environment
Benefits:
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access
Many other benefits depending on eligibility
Apply Now
Fully remote position within the eastern time zone
Training will be conducted virtually
Benefit & Eligibility training will be 9 weeks (No PTO)
Permanent Schedule: M-F 8.10am-4.40pm
Role involves customer-focused service and creating simplicity through effective communication
Must handle callers with courtesy and professionalism
Position connects members, providers, and hospitals
Requirements:
Experience in a production environment
Customer Service experiences in a transaction-based environment such as a call center or retail location preferred
Strong communication and problem-solving skills
Empathy towards customers needs and concerns
Strong computer navigation and typing skills
Ability to manage multiple tasks in a transaction / high volume-based environment
Benefits:
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access
Many other benefits depending on eligibility
Apply Now