Professional Advisor and Success Coach, Durham
About the position The Professional Advisor and Success Coach at the North Carolina School of Science and Mathematics (NCSSM) is responsible for providing exemplary academic advising and support to ensure student success. This role involves monitoring student progress, guiding course choices, and collaborating with various departments to enhance the academic experience for both online and residential students. The position requires flexible hours, including some evening work, and offers the option for remote work. Responsibilities • Serve as a hands-on educational planner, academic advisor, mentor, and coach for both online and residential students. • Guide students to balance academic responsibilities with external commitments and challenges. • Monitor student progress and collaborate with campus support team members, families, and faculty to promote academic success. • Promote student engagement and satisfactory academic progress by assisting with the coordination and delivery of programming such as study skills workshops and informational sessions. • Support special campus programming events such as admissions events and commencement. Requirements • Master's degree in a relevant field, or Bachelor's degree plus alternative or equivalent professional training and experience. • Minimum of two years of experience employed in an advising or guidance capacity. • Experience working with and a demonstrated sensitivity to understanding the unique and individual needs and concerns of an adolescent student population. • Experience working with students in an education setting. Nice-to-haves • Highly-motivated self-starter with the ability to work in a fast-paced environment. • Ability to multitask while paying special attention to detail. • Ability to collaborate with Academic Departments, Counseling, and Registrars Office in managing all aspects of advising. • Knowledge of Google Suite, student information systems, database administration, and internet/email platforms. • Excellent oral and written communication skills and strong presentation skills. • Demonstrated ability to develop interpersonal and organizational relationships with all stakeholders. Benefits • Free On-campus Parking • Vacation and Personal Leave: Varied based on classification. • Sick Leave: 12 days per year. • Family Medical Leave (FMLA), Paid Parental Leave (PPL), Civil Leave, Personal Observance Day, Extended Illness, Short/Long Term Disability, Family Illness Leave, Military Leave, Community Service Leave, Voluntary Shared Leave and Leave Without Pay. • Holidays: 12 days per year. • Comprehensive benefits package including group life insurance, retirement savings options, group health plan coverage, dental, vision, critical illness, cancer, flexible spending accounts, accident, disability coverage, educational assistance. • Health Insurance: Employee only coverage under the State Health Plan (PPO) for employees working 30 or more hours a week. • Retirement: Required participation for all employees working 3/4 time or more. • Tuition Waiver: Three courses per academic year tuition free for permanent full-time employees. Apply tot his job