Product Support Specialist

Bathing Brands is a national leader in the distribution, installation, and maintenance of steam and sauna bathing environments. They are searching for a Product Support Specialist who will provide technical phone support to clients ranging from homeowners to large commercial jobs, assisting them in completing their projects while representing the brand. Responsibilities Excellent customer service skills Previous experience with one or many technical areas, or strong willingness to learn Ability to prioritize tasks in a fast-paced environment Must be organized with good memory Great computer skills (primarily MS Office) Skills Excellent customer service skills Previous experience with one or many technical areas, or strong willingness to learn Ability to prioritize tasks in a fast-paced environment Must be organized with good memory Great computer skills (primarily MS Office) Benefits In-office work is required for this position, however a remote hybrid schedule is possible A caring company culture with a casual, yet professional, work environment PTO, holidays, and an annual paid community day to spend with a charity of your choice Company-subsidized Blue Cross Blue Shield health insurance plans are available along with dental, vision, short/long-term disability, and company-paid group AD&D life insurance Employee Assistance Program (EAP) Referral Program 401(k) Retirement Plan with annual company matching funds Profit Sharing Program with bi-annual payouts Company Overview Bathing Brands unite resellers and the nation's bathers with products and services. It was founded in 1969, and is headquartered in Wheeling, Illinois, USA, with a workforce of 51-200 employees. Its website is