Product Operations

Remote Full-time
About OnePayOnePay is a consumer financial services app with an exceedingly simple mission: to help people achieve financial progress.Tens of millions of Americans today are unbanked or underbanked, meaning they don’t have enough money in savings to cover a minor emergency. They pay too much in fees, don’t have access to credit at affordable rates, and have little ability to grow their wealth. OnePay’s vision is to create a single app for consumers to save, spend, borrow, and grow their money, bringing our mission to life with simple and accessible banking, credit, and payments products that deliver a best-in-class experience to millions of customers. Our products include:Checking and high-yield savings accountsDomestic and international peer-to-peer paymentsCredit Builder and credit score monitoringDigital wallet / contactless payment solutionsBuy-now-pay-later installment loans at WalmartWhy do we have a right to win? We have the backing of Walmart (a Fortune 1) and Ribbit Capital (a preeminent fintech investor), are deeply embedded with the distribution of the world’s largest omnichannel retailer, and have an industry-leading multi-product value proposition — all in addition to having some of the best people and talent in the industry.There’s never been a better time to build a category-defining business and there has rarely been a team better positioned for the opportunity. Join us!The RoleAs a Project Manager on the Product Operations team, your mandate is to help lead the team through the execution of our most important projects. This role will impact OnePay’s vision by delivering new features to customers in order to help them better manage their financial lives. You will work closely with a broad group of cross-functional stakeholders, especially Product, Design, Engineering, Marketing, and Operations working on a variety of new product features and internal processes. This role reports to the lead Project Manager for Product Operations.This role is responsible for:Supporting internal governance and management of the product roadmapDelivering on product launch plans– including end-to-end execution and cross-functional stakeholder readiness throughout the lifecycle of the projectSetup and ownership of project management tools and templatesCreating and improving processes driving organizational efficiency, better documentation, and posting impacted stakeholdersCommunication with external partners, clients, and vendors as a relationship ownerManaging relationships and processes our external partners, including our banking relationships and other strategic partnersYou Bring5+ years of relevant experience in technology-based project management or adjacent role (e.g. product management)Experience and passion for collaboration or project management tools, practices and templates. This includes the ability to setup and manage project management software, employ automation and AIExperience and interest in financial servicesThe ability to thrive in ambiguity and can run with projects that do not have precedent or established procedureServant leadership: you lead by example and are able to motivate people to get stuff done without being their direct managerExecutive presentation skills - tight communication that gets to the “need to know”Strong communication skills, both written and verbalExperience working with multidisciplinary groups, driving schedule and tasksSelf-motivated and enthusiastic with demonstrated critical thinking capabilitiesAbility to manage and prioritize multiple tasks and requestsAbility to the help the success of a Remote Working culture by facilitating good communication and documentation across teamsDrive and proactivity - everyone here is a builder and executorWhat We OfferCompetitive base salary, stock options, and health benefits from Day 1401(k) plan with company matchRemote-friendly (US), flexible time off (FTO), and opportunities for growthA high-growth, mission-driven, inclusive culture where your work has real impactStandard Interview ProcessInitial Interview with Talent PartnerTechnical or Hiring Manager InterviewTeam InterviewExecutive InterviewOffer!Equal Employment OpportunityTo build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at [email protected].

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