Principal UX Designer
About the role
As a Principal UX Designer, you'll shape how analysts and business leaders interact with our complex social media datasets - turning raw insight into clarity.
You'll be the dedicated designer embedded in our core product team, collaborating daily with engineering and data science to define the experience across dashboards, query builders, and insight surfaces.
What you'll do
Own end-to-end design for Pendulum's web app and other customer experiences from discovery and wireframing through high-fidelity prototyping and handoff
Lead research initiatives: user interviews, usability testing, and synthesis of behavioral analytics data to inform design decisions
Design complex data visualization patterns - charts, tables, filters, drill-downs - that remain intuitive under heavy information density
Develop and maintain a cohesive design system that scales across the platform and supports rapid feature development
Partner closely with product managers and engineers in agile sprints, advocating for user needs throughout the development cycle
Define interaction models for advanced features like custom query builders, alerting workflows, and report scheduling
Run design reviews, critiques, and share research findings company-wide
What you've done/Requirements
Experience: 10+ years of product/UX design, with a portfolio demonstrating SaaS or data-heavy products. Proven track record shipping end-to-end in a B2B enterprise environment.
Craft: Expert-level proficiency, ability to build interactive prototypes, and experience maintaining design systems.
Research: Comfortable facilitating user interviews and usability tests, interpreting quantitative usage data, and synthesizing findings into actionable insights.
Collaboration: Fluency working cross-functionally with engineers and PMs, comfort with startup-stage ambiguity, and clear written and verbal communication.
Moves fast to deliver simplified, intuitive experiences
Experience leading design teams and strategy for a suite of products
Nice to Have: Experience with BI tools like Looker, Tableau, or Metabase; basic SQL or analytics query knowledge; motion/interaction design skills; background in fintech, healthtech, or operational data products; design leadership or mentorship experience; WCAG accessibility expertise.
What we offer
Grow as a professional by working with emerging technologies in a high-demand industry segment
Drive company direction at a company that encourages input from all levels to help shape our trajectory
Experience working at a technology company in which the mission focus is on tackling one of society’s greatest challenges
Learn from industry and government experts who value initiative and encourage innovation
Enjoy the flexibility to work remotely, unlimited PTO, company (and two personal-choice) holidays
Receive excellent benefits, including 100% employer-paid employee health premiums (50% for dependents), 401(k), and FSA
The Principal UX Designer position offers a base salary range of $160,000 to $175,000, along with equity and comprehensive benefits. Please note that this range serves as a guideline; actual total compensation may vary based on factors such as experience, skill set, qualifications, and geographic location.
Apply To This Job
As a Principal UX Designer, you'll shape how analysts and business leaders interact with our complex social media datasets - turning raw insight into clarity.
You'll be the dedicated designer embedded in our core product team, collaborating daily with engineering and data science to define the experience across dashboards, query builders, and insight surfaces.
What you'll do
Own end-to-end design for Pendulum's web app and other customer experiences from discovery and wireframing through high-fidelity prototyping and handoff
Lead research initiatives: user interviews, usability testing, and synthesis of behavioral analytics data to inform design decisions
Design complex data visualization patterns - charts, tables, filters, drill-downs - that remain intuitive under heavy information density
Develop and maintain a cohesive design system that scales across the platform and supports rapid feature development
Partner closely with product managers and engineers in agile sprints, advocating for user needs throughout the development cycle
Define interaction models for advanced features like custom query builders, alerting workflows, and report scheduling
Run design reviews, critiques, and share research findings company-wide
What you've done/Requirements
Experience: 10+ years of product/UX design, with a portfolio demonstrating SaaS or data-heavy products. Proven track record shipping end-to-end in a B2B enterprise environment.
Craft: Expert-level proficiency, ability to build interactive prototypes, and experience maintaining design systems.
Research: Comfortable facilitating user interviews and usability tests, interpreting quantitative usage data, and synthesizing findings into actionable insights.
Collaboration: Fluency working cross-functionally with engineers and PMs, comfort with startup-stage ambiguity, and clear written and verbal communication.
Moves fast to deliver simplified, intuitive experiences
Experience leading design teams and strategy for a suite of products
Nice to Have: Experience with BI tools like Looker, Tableau, or Metabase; basic SQL or analytics query knowledge; motion/interaction design skills; background in fintech, healthtech, or operational data products; design leadership or mentorship experience; WCAG accessibility expertise.
What we offer
Grow as a professional by working with emerging technologies in a high-demand industry segment
Drive company direction at a company that encourages input from all levels to help shape our trajectory
Experience working at a technology company in which the mission focus is on tackling one of society’s greatest challenges
Learn from industry and government experts who value initiative and encourage innovation
Enjoy the flexibility to work remotely, unlimited PTO, company (and two personal-choice) holidays
Receive excellent benefits, including 100% employer-paid employee health premiums (50% for dependents), 401(k), and FSA
The Principal UX Designer position offers a base salary range of $160,000 to $175,000, along with equity and comprehensive benefits. Please note that this range serves as a guideline; actual total compensation may vary based on factors such as experience, skill set, qualifications, and geographic location.
Apply To This Job