Payment Operations Specialist - New York (Hebrew Speaking)

Agora is a leading SaaS and FinTech platform transforming how real estate investment firms manage their capital, investors, and operations. As a Payments Operations Specialist, you will be responsible for supporting payment approvals, monitoring transactions, and collaborating with internal teams to ensure smooth operations and compliance.ResponsibilitiesSupport payment approvals, verifications, and checklist-based controlsMonitor domestic and international transactions and flag anomaliesHelp process and verify payment approvals in line with policy and controlsAct as the payments expert layer for Support and Customer Success teamsJoin client calls when operational clarification is neededDocument payment issues and resolutions clearlyMaintain accurate internal records and dashboardsCollaborate cross‑functionally to resolve issues quickly and meet SLAsContribute to process automation and cross‑functional projectsInvestigate exceptions and coordinate resolutionsSkillsStrong attention to detail and a process‑oriented mindsetClear written and verbal communication skillsComfort working in a fast‑paced, tech‑driven environmentCuriosity, ownership, and willingness to learnFamiliarity with spreadsheetsFamiliarity with CRMs or project‑tracking tools (Monday.com)Exposure to payments, banking, compliance, or customer supportBenefitsComprehensive health insuranceFlexible hybrid work modelUnlimited paid time offStock options and ownership opportunitiesCommuter and lunch benefitsTeam events, offsites, and an energetic company cultureReal opportunities for personal and professional growthCompany OverviewAgora is a comprehensive platform empowering firms with efficient workflows and seamless operations to scale their businesses. It was founded in 2019, and is headquartered in Tel Aviv, Tel Aviv, ISR, with a workforce of 51-200 employees. Its website is http://agorareal.com.



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