Organizational Design Data Consultant

Job Description: • Analyze HR, staffing, and operational datasets to identify trends, gaps, and opportunities for optimization in clinical contact center consolidation. • Develop, validate, and maintain data models/reports supporting workforce planning, resource allocation, and attrition forecasting. • Prepare data-driven presentations, dashboards, and reports for project leadership and key stakeholders. • Support scenario modeling and impact analyses to inform transition plans and workforce alignment. • Design and execute analyses to support understanding of current-state vs. future-state staffing needs, leveraging both descriptive and predictive analytics. • Collect, clean, and validate data from multiple sources to ensure data integrity and reliability. • Collaborate with project teams to translate findings into actionable recommendations for staffing, training, and workforce deployment. • Support the design of optimized operating models in partnership with clinical and operational teams, ensuring all business process improvements are grounded in data-based insights. Requirements: • 2+ years of experience in data analysis, workforce analytics, HR analytics, or related roles (healthcare/contact center setting preferred). • Proficiency in data analysis tools (Excel, Power BI, Tableau, SQL, or similar), as well as strong proficiency in Microsoft Office suite. • Experience working with HR systems and contact center data sources. • Familiarity with data visualization and dashboard creation. • Demonstrated ability to translate complex data into actionable business insights. • Excellent written and verbal communication skills, especially presenting findings to non-technical audiences. • Bachelor’s degree in Data Science, Analytics, HR Management, Business, Healthcare Administration, or related field. • Must be a US Citizen with ability and willingness to acquire a U.S. Public Trust. Benefits: • full benefits includedApply Now

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