Medical Assistant (Part-Time -Remote )

Remote Full-time
Medical Assistant – (Part-Time)
Schedule: Monday–Friday | 2:00 PM – 7:00 PM CSTLocation: RemoteEmployment Type: Part-TimeCompensation: $16–$18 per hour (based on experience)
Position Overview
We are seeking a detail-oriented and patient-focused Medical Assistant to support a telehealth and care management program in a structured, high-volume outreach environment.
This role blends traditional Medical Assistant responsibilities with phone-based patient engagement. The majority of the shift will involve outbound patient outreach, appointment scheduling, and documentation; however, candidates must also be comfortable performing core clinical support duties in a remote setting.
This is not an in-clinic position. The work is conducted remotely and requires strong communication skills, efficiency, and comfort working within defined performance metrics.
Core Responsibilities
Patient Outreach & Scheduling

Conduct high-volume outbound and inbound patient calls during scheduled shift
Schedule Annual Wellness Visits and care management appointments
Provide professional patient education regarding preventive services
Meet daily outreach and scheduling performance targets

Medical Assistant Support Duties

Perform medication reconciliation with patients
Update medical histories, allergies, and preventive care gaps
Collect and document patient-reported vitals when applicable
Prepare charts for provider review
Ensure accurate documentation within the EHR
Support care coordination and follow-up activities

Compliance & Documentation

Maintain HIPAA compliance at all times
Accurately document all patient interactions in the EHR
Escalate clinical concerns to supervising providers as appropriate

What This Role Requires

Comfort making 50–80 patient calls per shift
Strong phone presence and ability to engage Medicare-aged patients
Ability to work efficiently in a fast-paced, structured environment
Excellent multitasking and documentation skills
Professionalism and resilience when handling objections or voicemail-heavy outreach

Qualifications

Medical Assistant certification or equivalent healthcare experience required
Prior experience in a medical office, primary care, or care coordination setting
Prior call center experience strongly preferred
Familiarity with Epic, NextGen, or similar EHR systems preferred
Experience working with Medicare populations preferred

Ideal Candidate Profile

Self-motivated and disciplined in a remote setting
Comfortable with performance metrics and call volume expectations
Detail-oriented and clinically accurate
Reliable and punctual for scheduled shift
Able to balance patient empathy with efficiency


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