Material Damage Auto Claims Leader
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
The Team Lead I is responsible for managing complex and occasionally highly complex vendor relationships, assessing vendor training needs, and monitoring vendor performance. The individual monitors staffing levels and workloads, provides coaching and mentoring, and participates in performance reviews.
** This is a remote opportunity for a Commercial or Personal Auto claims leader. This role will manage a team of material damage auto claims adjusters.***
Key Responsibilities
Oversees complex and occasionally highly complex claims involved in appraisal, arbitration, or mediation
Oversees complex and occasionally highly complex specialized claims (e.g., business interruption, loss of income, E&O policies)
Oversees complex and occasionally highly complex claims that include Public Adjuster involvement
Documents a claim file with notes, evaluations, and decision-making process
Summarizes documents and enters into claim system notes
Advanced knowledge of all regional construction types and related repair methodologies
Frequently conducts targeted file examining, including performing ride-alongs or sit-alongs
Frequently conducts calibrations with vendors or staff
Communicates verbally or in writing about claim processes/procedures with other employees, leaders, and teams
Education
4 year Bachelors Degree (Preferred)
Experience
3 or more years of experience (Preferred)
Supervisory Responsibilities
This job has supervisory duties.
Education & Experience (in lieu)
In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
#LI-BB1
Compensation
Base compensation offered for this role is $62,800.00 -$105,000.00 annually and is based on experience and qualifications.
** Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role
At National General, great things happen when our people work together. Thats why when you join our team, we make sure it isnt just a job its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies & Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.
Apply Now
Job Description
The Team Lead I is responsible for managing complex and occasionally highly complex vendor relationships, assessing vendor training needs, and monitoring vendor performance. The individual monitors staffing levels and workloads, provides coaching and mentoring, and participates in performance reviews.
** This is a remote opportunity for a Commercial or Personal Auto claims leader. This role will manage a team of material damage auto claims adjusters.***
Key Responsibilities
Oversees complex and occasionally highly complex claims involved in appraisal, arbitration, or mediation
Oversees complex and occasionally highly complex specialized claims (e.g., business interruption, loss of income, E&O policies)
Oversees complex and occasionally highly complex claims that include Public Adjuster involvement
Documents a claim file with notes, evaluations, and decision-making process
Summarizes documents and enters into claim system notes
Advanced knowledge of all regional construction types and related repair methodologies
Frequently conducts targeted file examining, including performing ride-alongs or sit-alongs
Frequently conducts calibrations with vendors or staff
Communicates verbally or in writing about claim processes/procedures with other employees, leaders, and teams
Education
4 year Bachelors Degree (Preferred)
Experience
3 or more years of experience (Preferred)
Supervisory Responsibilities
This job has supervisory duties.
Education & Experience (in lieu)
In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
#LI-BB1
Compensation
Base compensation offered for this role is $62,800.00 -$105,000.00 annually and is based on experience and qualifications.
** Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role
At National General, great things happen when our people work together. Thats why when you join our team, we make sure it isnt just a job its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies & Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.
Apply Now