Inbound Sales Representative

Belami eCommerce is a collection of ecommerce retail businesses in the home furnishings sector. They are seeking an Inbound Sales Representative to assist customers with product selection, process sales orders, and maintain knowledge of their product offerings.ResponsibilitiesMaintain individual goals and objectives as provided on a quarterly basisAssist customers with appropriate product selection and take sales ordersGuide customers through the website and order process effectivelyProcess quotes, sales orders, and returns accurately and efficientlyContribute ideas on ways to resolve problems to better serve the customer and/or improve productivityMaintain current knowledge of lighting, patio and home decor products to help customers make their selectionBuild rapport with customers by greeting them in a courteous, friendly, and professional manner using procedures learned during new-hire trainingEnsure that customers understand product information and provide additional information to customers as neededHandle phone-in customers with pleasant telephone etiquette and courtesySkillsHigh School Diploma or GED equivalent requiredCustomer service and call center experience preferredClear understanding of sales and customer service principlesA strong grasp of Internet navigationAbility to multi-task in multiple electronic mediaWorking knowledge of Microsoft OfficeAbility to work weekend and overtime schedules, which may include various holidaysBenefitsMedical, Dental, & Vision Insurance401k with Company MatchPaid HolidaysPaid Time OffHybrid remote work opportunities may be available.Company OverviewBelami eCommerce delivers business development, web development, digital marketing, logistic solutions and eCommerce services. It was founded in 2002, and is headquartered in Sacramento, California, USA, with a workforce of 51-200 employees. Its website is https://www.belamiecommercesolutions.com/.



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