Key Account Manager – KAM

Remote Full-time
Job Description:
• Create and execute strategic plans focused on achieving territory-specific goals/KPIs, utilizing organizational tools (CRM, data, DOMO, and other analytics) to identify relevant opportunities and ensure sales effectiveness
• Engage with account C-Suite and executive teams, across multiple sites and locations, allowing for a clear understanding of how to develop the account into a site of care that provides seamless experience and continued access to QUTENZA for appropriate patients
• Provide superior full-service account support regarding all aspects of product access and education, including training HCPs and staff on proper application guidelines of Qutenza® for optimal patient efficacy
• Build and maintain strong, lasting relationships with key customers, staff, and national/regional KEEs as a trusted advisor
• Build an influential network of supporters to expand QUTENZA’s awareness within these accounts
• Effectively prioritize and demonstrate commitment to maneuvering through obstacles and roadblocks, while remaining flexible, and resilient in a fast-paced, dynamic selling environment
• Engage and inspire others with a positive, problem-solving approach when challenged by adversity
• Pursue self-driven learning opportunities with demonstrated rigor to become a clinical pain market expert
• Leverage and share knowledge with peers and cross-functional colleagues to ensure success across the organization
• Create and hold oneself and teammates accountable to an atmosphere of transparency, trust, and a commitment to success

Requirements:
• 5+ years proven strategic key account management success in pharmaceutical/medical sales
• Bachelor’s Degree from an accredited Institution
• Proven track record delivering exceptional sales results through a patient-centric approach
• Expertise and experience promoting a specialty/buy and bill product across multiple sites of care (e.g., clinics, infusion centers, hospitals, government facilities)
• Career Experience Pain management and/or specialty pharmaceutical or biologic product launch
• Buy and bill or specialty product promotion, utilizing Specialty Pharmacy and/or HUB services
• Ability to adapt behavior in response to changing information/circumstances and remain open to new ideas
• Effective interpersonal and presentation (written and verbal) skills, with the ability to interact and collaborate with diverse internal and external stakeholders in an unstructured environment, fostered by a mutual commitment to the organization’s vision and mission
• Intrinsic drive and motivation to achieve success
• Demonstrated understanding of various unique needs of healthcare stakeholders (KOLs, Payors, etc.) within assigned geographic territory

Benefits:
• Long-Term Incentive Plan (cash plan) of 20% base salary
• Incentive compensation target of $55K (subject to meeting plan requirements)
• Comprehensive health benefits (employer funded)
• Unlimited flexible time off (approved)
• 401k plan (subject to change or modification from time to time)

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