Inside Sales/Customer Service Representative

Remote Full-time
SUMMARY:To assist the sales team in growing the sales environment by providing excellent Customer Service and Product Delivery, customer follow up (i.e., quotes, delivery, invoicing) and targeted, timely, persistent marketing.Company Benefits:- 401k with company match- Major medical, dental, vision, and life insurance- Combination of base pay and commission- Company profit sharingWhat we are looking for:Someone who can set their own pace, work in a team environment, and build productive relationships by solving problems. Experience in the fence industry is a plus but we are willing to train someone with relatable skills.ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:

Assist customers with inquiries over the phone with product inquiries, order entry and invoicing using provided systems and programs.
Provide accurate availability, pricing, and shipping information.
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
Debit, credit, and reconcile accounts on computer spreadsheets and databases, using accounting software provided.
Utilize CRM program to record quotes, sales, enter AP / AR, and analyze information.
Comply with federal, state, and company policies, procedures, and regulations.
Operate calculators, computers / keyboards, and copy machines to perform calculations and produce documents.
Execute marketing outreach projects via USPS, email, and targeted customer calling.
Assist with preparation of trade shows and materials.
Generate and organize mailing lists using known client lists and trade show mailing lists.
Generate call lists based on recent quotes and absence of sales.
20% Travel to client visits and product showcases.
Other duties and projects assigned
ADDITIONAL DUTIES:Additional Duties as assigned by the corporate management teamQUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.
EDUCATION and/or EXPERIENCE:

High School Diploma required, bachelors degree preferred, and related experience or training, or equivalent combination of education and experience. Must have a valid U.S. drivers license and be willing and able to operate a motor vehicle and pass a company drug screen.
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