Immediate Hiring: Part Time Customer Care Advisor-30 hrs P/W at careerzynith
**Join our dynamic team at careerzynith as a Part Time Customer Care Advisor-30 Hrs P/W!**
Are you a skilled communicator with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy working with people from diverse backgrounds? If so, we have an exciting opportunity for you to join our team as a Part Time Customer Care Advisor-30 Hrs P/W at careerzynith!
**About careerzynith**
careerzynith is a rapidly growing 5-star warranty business that is revolutionizing the industry with its commitment to quality and passion. As a leading provider of motor warranties in the UK, we are dedicated to delivering exceptional customer experiences and building long-lasting relationships with our clients. Our team is passionate about shaking up standards and leading the market by example.
**The Role**
As a Part Time Customer Care Advisor-30 Hrs P/W at careerzynith, you will play a vital role in assisting customers calling from Jamaica with potential warranty claims. Your main tasks will include:
* Dealing with incoming calls and providing exceptional customer service
* Taking details accurately and communicating effectively with customers to ensure clarity and understanding
* Processing incoming and outgoing emails
* Some computer-based administration
* Maintaining a high level of product knowledge
**Key Responsibilities**
* Provide exceptional customer service over the phone, responding to customer inquiries and resolving issues in a timely and professional manner
* Take accurate details from customers and communicate effectively to ensure clarity and understanding
* Process incoming and outgoing emails, responding to customer queries and requests
* Perform some computer-based administration tasks, such as data entry and record-keeping
* Maintain a high level of product knowledge to provide accurate information to customers
**Skills and Qualifications**
* Experienced in customer service, with a strong track record of delivering exceptional customer experiences
* Excellent telephone manner, with the ability to engage with customers and ensure a positive experience
* Basic knowledge of Motor Vehicle parts is preferred
* Experience of working with the Microsoft Office suite (Outlook, MS Word, MS Excel)
* Familiarity with or knowledge of Patois (Jamaican Dialect) could be beneficial
* Effective verbal and written communication skills to interact with customers
* Attention to detail and ability to work under own supervision
* Ability to take direction and work as part of a team
* Good sense of humour and ability to work in a fast-paced environment
**Working Hours**
* Winter working hours: Monday to Friday, 4:30pm-10:30pm
* Summer working hours: Monday to Friday, 5:30pm-11:30pm
**Benefits**
* Competitive salary
* 25 days holiday plus Jamaican Public Holidays
* Company events
* Company pension
* Sick pay
* Work from home
* Opportunity to work with a rapidly growing 5-star warranty business
**Location**
* Remote working arrangement, with the ability to work from home
* Reporting to our Customer Care Director, based in our Leeds office
**How to Apply**
If you believe you have what it takes to join our dynamic team as a Part Time Customer Care Advisor-30 Hrs P/W at careerzynith, submit your application without delay. We are keen to hear from talented candidates like you.
**Apply Now**
Apply To This Job
**About careerzynith**
careerzynith is a rapidly growing 5-star warranty business that is revolutionizing the industry with its commitment to quality and passion. As a leading provider of motor warranties in the UK, we are dedicated to delivering exceptional customer experiences and building long-lasting relationships with our clients. Our team is passionate about shaking up standards and leading the market by example.
**Our Culture**
At careerzynith, we value our employees and strive to create a positive and inclusive work environment. We believe in recognizing and rewarding our team members for their hard work and dedication, and we offer a range of benefits and perks to support their well-being and career growth.
**Our Values**
* Quality: We are committed to delivering exceptional quality in everything we do.
* Passion: We are passionate about shaking up standards and leading the market by example.
* Customer Focus: We are dedicated to delivering exceptional customer experiences and building long-lasting relationships with our clients.
* Teamwork: We believe in working together as a team to achieve our goals and objectives.
* Innovation: We are committed to innovation and continuous improvement, always looking for new and better ways to do things.
**Join Our Team**
If you share our values and are passionate about delivering exceptional customer experiences, we would love to hear from you. Submit your application today and join our dynamic team as a Part Time Customer Care Advisor-30 Hrs P/W at careerzynith!
Apply for this job
Are you a skilled communicator with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy working with people from diverse backgrounds? If so, we have an exciting opportunity for you to join our team as a Part Time Customer Care Advisor-30 Hrs P/W at careerzynith!
**About careerzynith**
careerzynith is a rapidly growing 5-star warranty business that is revolutionizing the industry with its commitment to quality and passion. As a leading provider of motor warranties in the UK, we are dedicated to delivering exceptional customer experiences and building long-lasting relationships with our clients. Our team is passionate about shaking up standards and leading the market by example.
**The Role**
As a Part Time Customer Care Advisor-30 Hrs P/W at careerzynith, you will play a vital role in assisting customers calling from Jamaica with potential warranty claims. Your main tasks will include:
* Dealing with incoming calls and providing exceptional customer service
* Taking details accurately and communicating effectively with customers to ensure clarity and understanding
* Processing incoming and outgoing emails
* Some computer-based administration
* Maintaining a high level of product knowledge
**Key Responsibilities**
* Provide exceptional customer service over the phone, responding to customer inquiries and resolving issues in a timely and professional manner
* Take accurate details from customers and communicate effectively to ensure clarity and understanding
* Process incoming and outgoing emails, responding to customer queries and requests
* Perform some computer-based administration tasks, such as data entry and record-keeping
* Maintain a high level of product knowledge to provide accurate information to customers
**Skills and Qualifications**
* Experienced in customer service, with a strong track record of delivering exceptional customer experiences
* Excellent telephone manner, with the ability to engage with customers and ensure a positive experience
* Basic knowledge of Motor Vehicle parts is preferred
* Experience of working with the Microsoft Office suite (Outlook, MS Word, MS Excel)
* Familiarity with or knowledge of Patois (Jamaican Dialect) could be beneficial
* Effective verbal and written communication skills to interact with customers
* Attention to detail and ability to work under own supervision
* Ability to take direction and work as part of a team
* Good sense of humour and ability to work in a fast-paced environment
**Working Hours**
* Winter working hours: Monday to Friday, 4:30pm-10:30pm
* Summer working hours: Monday to Friday, 5:30pm-11:30pm
**Benefits**
* Competitive salary
* 25 days holiday plus Jamaican Public Holidays
* Company events
* Company pension
* Sick pay
* Work from home
* Opportunity to work with a rapidly growing 5-star warranty business
**Location**
* Remote working arrangement, with the ability to work from home
* Reporting to our Customer Care Director, based in our Leeds office
**How to Apply**
If you believe you have what it takes to join our dynamic team as a Part Time Customer Care Advisor-30 Hrs P/W at careerzynith, submit your application without delay. We are keen to hear from talented candidates like you.
**Apply Now**
Apply To This Job
**About careerzynith**
careerzynith is a rapidly growing 5-star warranty business that is revolutionizing the industry with its commitment to quality and passion. As a leading provider of motor warranties in the UK, we are dedicated to delivering exceptional customer experiences and building long-lasting relationships with our clients. Our team is passionate about shaking up standards and leading the market by example.
**Our Culture**
At careerzynith, we value our employees and strive to create a positive and inclusive work environment. We believe in recognizing and rewarding our team members for their hard work and dedication, and we offer a range of benefits and perks to support their well-being and career growth.
**Our Values**
* Quality: We are committed to delivering exceptional quality in everything we do.
* Passion: We are passionate about shaking up standards and leading the market by example.
* Customer Focus: We are dedicated to delivering exceptional customer experiences and building long-lasting relationships with our clients.
* Teamwork: We believe in working together as a team to achieve our goals and objectives.
* Innovation: We are committed to innovation and continuous improvement, always looking for new and better ways to do things.
**Join Our Team**
If you share our values and are passionate about delivering exceptional customer experiences, we would love to hear from you. Submit your application today and join our dynamic team as a Part Time Customer Care Advisor-30 Hrs P/W at careerzynith!
Apply for this job