General Manager, Sales

As Tesla expands, we are seeking exceptional leaders to drive our growth by forming exceptional teams and refining processes that enhance the entire customer experience. As a General Manager, your primary responsibility is to guarantee the site's success by overseeing all sales and service operations. In this pivotal role, you will lead cross-functional managers and institute streamlined, customer-focused processes to propel Tesla's mission of accelerating the global transition to sustainable energy. We're looking for a candidate who can make a significant impact in this leadership position.

Responsibilities
? Team Development: Understands individual motivations and coaches for growth, fostering a culture of inclusion and psychological safety
? Customer Satisfaction: Manages the end-to-end customer journey, monitoring service trends, and improving communication, processes, and relationships
? Adaptability: Excels in dynamic problem-solving, leading with a clear "why," and remaining resilient under pressure, while actively pursuing personal development
? Results-Oriented: Communicates business priorities, ensures clear expectations, and takes ownership of site performance, setting and achieving targets while holding the team accountable

Requirements
? Bachelor's degree, professional experience leading an end-to-end customer-facing operation in a fast-paced environment, or equivalent experience
? Relentless drive for excellence; provides recognition and feedback daily while making team members feel included and valued
? First-principles thinker who finds a creative path to solve previously unsolvable problems, with exceptional integrity through dedicated and ethical approach to sales and service operations
? Commitment and enthusiasm to work evenings and weekends alongside the rest of the team
? Must be able to stand or sit for 8 hours or more; occasional travel required for offsite meetings and events, typically less than 10% of the time
? Valid driver's license required

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