General Clerk Representative- Accredo- Remote
About the position
Responsibilities
• Adhere to quality and production standards while complying with all applicable company, state, and federal safety and environmental programs and procedures.
• Follow up on individual workload and take appropriate action when agreed targets are not met.
• Work within a fast-paced environment and take initiative for problem-solving.
• Demonstrate effective multitasking and critical thinking skills when working on different tasks with the team.
• Actively maintain a cooperative and friendly working environment.
• Take ownership of difficult tasks.
• Respond via the most efficient channel (e.g., phone, e-mail, letter, etc.).
• Demonstrate exemplary customer service skills.
• Effectively manage time to complete job responsibilities and tasks.
• Prioritize work by knowing the most effective and efficient processes to accomplish tasks, focusing on continuous improvement.
Requirements
• Must have a private dedicated workspace that is free of distractions.
• High school diploma or GED.
• 1 year of experience in a call center preferred.
• Ability to work in collaboration with a team.
• Proficient in typing.
• Knowledge of MS Suite (Microsoft Excel, Microsoft Word, PowerPoint) preferred.
• Internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
Apply Now
Apply Now
Responsibilities
• Adhere to quality and production standards while complying with all applicable company, state, and federal safety and environmental programs and procedures.
• Follow up on individual workload and take appropriate action when agreed targets are not met.
• Work within a fast-paced environment and take initiative for problem-solving.
• Demonstrate effective multitasking and critical thinking skills when working on different tasks with the team.
• Actively maintain a cooperative and friendly working environment.
• Take ownership of difficult tasks.
• Respond via the most efficient channel (e.g., phone, e-mail, letter, etc.).
• Demonstrate exemplary customer service skills.
• Effectively manage time to complete job responsibilities and tasks.
• Prioritize work by knowing the most effective and efficient processes to accomplish tasks, focusing on continuous improvement.
Requirements
• Must have a private dedicated workspace that is free of distractions.
• High school diploma or GED.
• 1 year of experience in a call center preferred.
• Ability to work in collaboration with a team.
• Proficient in typing.
• Knowledge of MS Suite (Microsoft Excel, Microsoft Word, PowerPoint) preferred.
• Internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
Apply Now
Apply Now