Experienced Seasonal Customer Service Representative – Remote Work Opportunity with careerzynith
Are you a customer service enthusiast looking for a dynamic and rewarding remote work experience with a forward-thinking global organization? Do you want to join a company that prioritizes people-first culture, diversity, and inclusion? Look no further! careerzynith is seeking an experienced Seasonal Customer Service Representative to join our team of passionate game-changers.
**About careerzynith**
careerzynith is a global leader in customer experience and technology innovation, helping the world's best-known brands improve their businesses through exceptional customer experiences. With a culture that values diversity, equity, and inclusion, we're committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Our team of over 440,000 game-changers around the globe is dedicated to delivering outstanding customer experiences and driving business growth.
**Career Growth and Personal Development**
As a Seasonal Customer Service Representative at careerzynith, you'll have the opportunity to develop new skills, build a strong foundation in customer service, and grow your career in a supportive and inclusive environment. Our comprehensive training program will equip you with the knowledge and tools you need to succeed in this role, and our performance-based incentives will reward your hard work and dedication. Plus, with over 80% of our managers and leaders promoted from within, you'll have a clear path for career advancement and personal growth.
**Key Responsibilities**
As a Seasonal Customer Service Representative, you'll be responsible for:
* Providing inbound customer support using a call flow guide
* Helping customers resolve basic technical issues
* Tracking, documenting, and retrieving information in databases
* Offering additional products and/or services
* Delivering expert customer experiences with a smile
**Qualifications**
To succeed in this role, you'll need:
* 1+ year of customer service experience
* Open availability (this is a seasonal position)
* A high school diploma or GED
* A quiet, distraction-free environment to work from in your home
* Proficiency in fast-paced multi-tasking
* Eagerness to learn new technologies
* Strong computer navigation skills and PC knowledge
* A desktop or laptop to complete PC and internet testing
* Computer Requirements:
+ Bring your own device – This position does not loan equipment
+ Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
+ Operating System: Windows 10+
+ RAM: 8GB or higher
+ Processor: Intel i5/AMD Ryzen 5 or higher
* Internet Requirements:
+ DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
+ Speeds: 10 mbps download and 3 mbps upload or higher
+ While working, you will be required to hardwire with an ethernet cable
+ High Speed internet (no wireless/hotspots or satellite) and a smartphone
+ Must reside in the United States or have a valid U.S. address for residence
**What's in it for you?**
As a Seasonal Customer Service Representative at careerzynith, you'll enjoy:
* Starting wage will be between $15 and $20 (pay rate will not be below applicable minimum wage)
* Paid training and performance-based incentives
* Lucrative employee referral bonus opportunities
* Health and wellness programs with trained partners to help promote a healthy you
* Mentorship programs that support your rewarding career journey
* Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
* Celebrations for careerzynith Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**Reimagine the best version of you!**
If you're a customer service enthusiast looking for a dynamic and rewarding remote work experience with a forward-thinking global organization, we want to hear from you! Apply today and discover why over 440,000 game-changers around the globe call careerzynith their "employer of choice."
**Location:**
USA, OH, Work-at-Home
**Language Requirements:**
**Time Type:**
Full time
**Physical & Mental Requirements:**
While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**Eligibility to Work:**
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
**Where Job May be Performed:**
Currently, this position may be performed only in the states listed here.
**careerzynith is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.**
For more information regarding your EEO rights as an applicant, please visit the following websites:
* English
* Spanish
To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here.
Apply Job!
Apply for this job
**About careerzynith**
careerzynith is a global leader in customer experience and technology innovation, helping the world's best-known brands improve their businesses through exceptional customer experiences. With a culture that values diversity, equity, and inclusion, we're committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Our team of over 440,000 game-changers around the globe is dedicated to delivering outstanding customer experiences and driving business growth.
**Career Growth and Personal Development**
As a Seasonal Customer Service Representative at careerzynith, you'll have the opportunity to develop new skills, build a strong foundation in customer service, and grow your career in a supportive and inclusive environment. Our comprehensive training program will equip you with the knowledge and tools you need to succeed in this role, and our performance-based incentives will reward your hard work and dedication. Plus, with over 80% of our managers and leaders promoted from within, you'll have a clear path for career advancement and personal growth.
**Key Responsibilities**
As a Seasonal Customer Service Representative, you'll be responsible for:
* Providing inbound customer support using a call flow guide
* Helping customers resolve basic technical issues
* Tracking, documenting, and retrieving information in databases
* Offering additional products and/or services
* Delivering expert customer experiences with a smile
**Qualifications**
To succeed in this role, you'll need:
* 1+ year of customer service experience
* Open availability (this is a seasonal position)
* A high school diploma or GED
* A quiet, distraction-free environment to work from in your home
* Proficiency in fast-paced multi-tasking
* Eagerness to learn new technologies
* Strong computer navigation skills and PC knowledge
* A desktop or laptop to complete PC and internet testing
* Computer Requirements:
+ Bring your own device – This position does not loan equipment
+ Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
+ Operating System: Windows 10+
+ RAM: 8GB or higher
+ Processor: Intel i5/AMD Ryzen 5 or higher
* Internet Requirements:
+ DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
+ Speeds: 10 mbps download and 3 mbps upload or higher
+ While working, you will be required to hardwire with an ethernet cable
+ High Speed internet (no wireless/hotspots or satellite) and a smartphone
+ Must reside in the United States or have a valid U.S. address for residence
**What's in it for you?**
As a Seasonal Customer Service Representative at careerzynith, you'll enjoy:
* Starting wage will be between $15 and $20 (pay rate will not be below applicable minimum wage)
* Paid training and performance-based incentives
* Lucrative employee referral bonus opportunities
* Health and wellness programs with trained partners to help promote a healthy you
* Mentorship programs that support your rewarding career journey
* Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
* Celebrations for careerzynith Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**Reimagine the best version of you!**
If you're a customer service enthusiast looking for a dynamic and rewarding remote work experience with a forward-thinking global organization, we want to hear from you! Apply today and discover why over 440,000 game-changers around the globe call careerzynith their "employer of choice."
**Location:**
USA, OH, Work-at-Home
**Language Requirements:**
**Time Type:**
Full time
**Physical & Mental Requirements:**
While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**Eligibility to Work:**
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
**Where Job May be Performed:**
Currently, this position may be performed only in the states listed here.
**careerzynith is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.**
For more information regarding your EEO rights as an applicant, please visit the following websites:
* English
* Spanish
To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here.
Apply Job!
Apply for this job