Full Time Call Center Representative

Remote Full-time
TRANZACT is a leading direct-to-consumer insurance services business, specializing in the distribution of Medicare Advantage, Medicare Supplement and Life & Supplemental insurance policies. They are seeking a Full Time Call Center Representative who will work directly with consumers to help them obtain new policies in a call center setting.ResponsibilitiesContacts and qualifies prospective customers and explains features and merits of policies offered, recommending amount and type of coverage based on analysis of prospect's circumstancesCommunicates professionally with customers to explain policies, show value of brand(s) represented, follow-up as necessary to sell appropriate plans or policiesCalculates and/or quotes premium rates for recommended policiesDevelops and maintains thorough product knowledgeDemonstrates a high degree of integrity and follows compliance/quality assurance requirementsUtilizes client and/or company-provided computer systems to perform accurate and timely data entry and submit applicationsFollows scripts and designated sales processes to complete sales in a compliant and effective mannerActively participates in training and coaching on an ongoing basis to improve performanceOther duties may be assignedSkillsTypically holds Life and/or Health insurance licenseWorks directly with consumers to help them obtain new policiesContacts and qualifies prospective customers and explains features and merits of policies offeredRecommends amount and type of coverage based on analysis of prospect's circumstancesCommunicates professionally with customers to explain policiesShows value of brand(s) representedFollows up as necessary to sell appropriate plans or policiesCalculates and/or quotes premium rates for recommended policiesDevelops and maintains thorough product knowledgeDemonstrates a high degree of integrity and follows compliance/quality assurance requirementsUtilizes client and/or company-provided computer systems to perform accurate and timely data entry and submit applicationsFollows scripts and designated sales processes to complete sales in a compliant and effective mannerActively participates in training and coaching on an ongoing basis to improve performanceNew to the Insurance Industry? Not a problem!Some of our best sales agents come from hospitality, teaching, marketing and other fieldsBenefits401(k)401(k) matchingDental insuranceFlexible spending accountHealth insuranceLife insurancePaid time offVision insuranceCompany OverviewTRANZACT is a provider of sales and marketing services to insurance companies. It was founded in 1997, and is headquartered in Fort Lee, New Jersey, USA, with a workforce of 1001-5000 employees. Its website is http://www.tranzact.net.

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