**Experienced Pre-Licensed Customer Service Representative - Insurance Industry**
At arenaflex, we're on a mission to revolutionize the way businesses interact with their customers. As a global, digital business services company, we deliver cutting-edge, digitally powered solutions to help the world's top brands streamline their operations and drive growth. With a global presence and a team of over 500,000 passionate individuals speaking more than 300 languages, we're committed to making a positive impact on our communities, clients, and the environment. If you're looking for a career that's more than just a job, arenaflex is the perfect place for you. We're dedicated to investing in your future and providing you with the tools, training, and support you need to succeed. As a Pre-Licensed Customer Service Representative, you'll have the opportunity to work with a dynamic team, resolve complex customer issues, and develop your skills in a fast-paced environment. **What sets arenaflex apart?** * We offer a 5-day paid training program to help you prepare for the State Insurance Exam, so you can become a licensed insurance agent. * Our comprehensive benefits package includes competitive wages, full benefits (medical, dental, vision, 401k, and more), paid time off, and employee wellness and engagement programs. * You'll have the chance to work with a diverse team, interact with people from all walks of life, and develop your skills in a collaborative and engaging environment. * Our Chief Client Officer started her career at arenaflex as an agent and advanced to the pinnacle of the company, demonstrating the opportunities for growth and advancement within our organization. **Responsibilities:** As a Pre-Licensed Customer Service Representative, you'll be responsible for: * Resolving complex customer issues and advising first-level representatives on high-level issues. * Assisting policyholders with billing questions and concerns. * Providing support to policyholders with policy changes requested. * Supporting policyholders' needs by providing recommendations and adjusting as necessary. **Qualifications:** We're looking for fearless individuals who are inspired to deliver the best in all that they do. To be considered for this role, you'll need: * 6 months of customer service experience minimum. * Over 18 years of age. * Ability to type 25 wpm. * High School Graduate or GED. * Comfort with desktop computer systems. * Proven oral and written communication skills. * 6 months of Call Center experience, preferred. * Logical problem-solving skills. * Availability to work various shifts. * Ability to use Windows operating systems. * Organization and work prioritization skills. **Work from Home Requirements:** To work from home, you'll need: * A minimum subscribed download rate of 25.0 Mbps. * A minimum subscribed upload rate of 5.0 Mbps. * An ISP with no packet loss and ping under 50ms. * An internet connection that is not Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN. * Proof of internet speed. * A clean and quiet workspace. **Why join arenaflex?** At arenaflex, we're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they're more productive, creative, and engaged. We offer a workplace that's conducive to happiness and a healthy work-life balance, and we're dedicated to providing opportunities for growth and advancement. **Apply now:** If you're ready to take your career to the next level and join a dynamic team that's making a positive impact, apply now to become a Pre-Licensed Customer Service Representative at arenaflex. Apply for this job