Experienced Data Entry/Customer Support Specialist – Career Guidance and Support in Duluth, GA at careerzynith
At careerzynith, we are committed to empowering individuals to achieve their career goals and aspirations. As a leading provider of innovative solutions and services, we are seeking a highly motivated and detail-oriented Data Entry/Customer Support Specialist to join our team in Duluth, GA. This is a fantastic opportunity for someone who is passionate about helping others and has a keen eye for detail to make a real difference in the lives of job seekers.
**Job Details:**
* **Type:** Temp to Hire (based on performance)
* **Location:** Duluth, GA
* **Days/Hours:** Monday to Friday, 8 am to 5 pm
* **Pay rate:** $16.75 per hour
**Key Responsibilities:**
As a Data Entry/Customer Support Specialist at careerzynith, you will play a vital role in supporting job seekers in achieving their career goals. Your key responsibilities will include:
* Reviewing customer applications and updating their status in a timely and accurate manner
* Communicating with advisors about missing documents and ensuring that all necessary information is provided
* Helping customers with job applications, system registration, and document uploads, providing clear guidance and support throughout the process
* Encouraging workshop participation and explaining career center services to job seekers
* Guiding job seekers based on their needs and making referrals to relevant resources and services
* Listening to requests and directing customers to the right resources, providing friendly and timely service
* Supporting excellent customer service and gathering feedback to improve our services
* Working well with the team and contributing to tasks and projects as needed
* Providing clear job search guidance and program information to job seekers
**Qualifications:**
To be successful in this role, you will need to possess the following qualifications:
* Experience in a fast-paced public environment, such as a career center or job search organization
* Excellent writing skills and experience with resumes, with the ability to provide clear and concise guidance to job seekers
* Familiarity with job search websites and labor market tools, with the ability to provide expert advice and support
* Strong computer skills, including Microsoft Office, social media, and web search, with the ability to provide computer guidance and support to job seekers
* Team player with a pleasant personality and strong work ethic, with the ability to work well with others and contribute to tasks and projects as needed
* Proficient in Excel and able to provide computer guidance and support to job seekers
* Training on the system of record will be provided, but prior experience with similar systems is an asset
**Must be able to drive to any office location in all area counties (Clayton, Douglas, Henry, Fayette, Gwinnett, and the ARC downtown location) occasionally as needed to meet project needs**
**Benefits:**
As a Data Entry/Customer Support Specialist at careerzynith, you will be eligible for a range of benefits, including:
* Competitive pay rate of $16.75 per hour
* Medical, dental, vision, life insurance, short-term disability, and additional voluntary benefits
* EAP program and commuter benefits
* 401K plan with employer matching
* Paid leave, including Paid Sick Leave and Holiday pay
* Equal Opportunity Employer/Veterans/Disabled
**Career Growth Opportunities:**
At careerzynith, we are committed to helping our employees grow and develop their careers. As a Data Entry/Customer Support Specialist, you will have the opportunity to:
* Develop your skills and expertise in data entry, customer support, and career guidance
* Work with a talented team of professionals who are passionate about helping others
* Contribute to the development of innovative solutions and services that support job seekers in achieving their career goals
* Participate in training and professional development opportunities to enhance your skills and knowledge
**Work Environment:**
Our office is a dynamic and supportive environment that is committed to helping job seekers achieve their career goals. As a Data Entry/Customer Support Specialist, you will work in a fast-paced and challenging environment that requires strong communication and interpersonal skills.
**Company Culture:**
At careerzynith, we value diversity, equity, and inclusion, and are committed to creating a workplace culture that is welcoming and inclusive of all employees. We believe in the importance of work-life balance and offer a range of benefits and programs to support our employees' well-being.
**How to Apply:**
If you are a motivated and detail-oriented individual who is passionate about helping others, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
**Equal Opportunity Employer/Veterans/Disabled:**
careerzynith is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace culture that is inclusive and respectful of all employees, and are proud to be an equal opportunity employer.
**Candidate Privacy Information Statement:**
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to [insert link].
**Expected Salary:** $16.75 per hour
**Location:** Duluth, GA
**Job Date:** [insert date]
**Apply for the Job Now:**
To apply for this exciting opportunity, please click on the link below:
Apply for the job now!
Apply for this job
**Job Details:**
* **Type:** Temp to Hire (based on performance)
* **Location:** Duluth, GA
* **Days/Hours:** Monday to Friday, 8 am to 5 pm
* **Pay rate:** $16.75 per hour
**Key Responsibilities:**
As a Data Entry/Customer Support Specialist at careerzynith, you will play a vital role in supporting job seekers in achieving their career goals. Your key responsibilities will include:
* Reviewing customer applications and updating their status in a timely and accurate manner
* Communicating with advisors about missing documents and ensuring that all necessary information is provided
* Helping customers with job applications, system registration, and document uploads, providing clear guidance and support throughout the process
* Encouraging workshop participation and explaining career center services to job seekers
* Guiding job seekers based on their needs and making referrals to relevant resources and services
* Listening to requests and directing customers to the right resources, providing friendly and timely service
* Supporting excellent customer service and gathering feedback to improve our services
* Working well with the team and contributing to tasks and projects as needed
* Providing clear job search guidance and program information to job seekers
**Qualifications:**
To be successful in this role, you will need to possess the following qualifications:
* Experience in a fast-paced public environment, such as a career center or job search organization
* Excellent writing skills and experience with resumes, with the ability to provide clear and concise guidance to job seekers
* Familiarity with job search websites and labor market tools, with the ability to provide expert advice and support
* Strong computer skills, including Microsoft Office, social media, and web search, with the ability to provide computer guidance and support to job seekers
* Team player with a pleasant personality and strong work ethic, with the ability to work well with others and contribute to tasks and projects as needed
* Proficient in Excel and able to provide computer guidance and support to job seekers
* Training on the system of record will be provided, but prior experience with similar systems is an asset
**Must be able to drive to any office location in all area counties (Clayton, Douglas, Henry, Fayette, Gwinnett, and the ARC downtown location) occasionally as needed to meet project needs**
**Benefits:**
As a Data Entry/Customer Support Specialist at careerzynith, you will be eligible for a range of benefits, including:
* Competitive pay rate of $16.75 per hour
* Medical, dental, vision, life insurance, short-term disability, and additional voluntary benefits
* EAP program and commuter benefits
* 401K plan with employer matching
* Paid leave, including Paid Sick Leave and Holiday pay
* Equal Opportunity Employer/Veterans/Disabled
**Career Growth Opportunities:**
At careerzynith, we are committed to helping our employees grow and develop their careers. As a Data Entry/Customer Support Specialist, you will have the opportunity to:
* Develop your skills and expertise in data entry, customer support, and career guidance
* Work with a talented team of professionals who are passionate about helping others
* Contribute to the development of innovative solutions and services that support job seekers in achieving their career goals
* Participate in training and professional development opportunities to enhance your skills and knowledge
**Work Environment:**
Our office is a dynamic and supportive environment that is committed to helping job seekers achieve their career goals. As a Data Entry/Customer Support Specialist, you will work in a fast-paced and challenging environment that requires strong communication and interpersonal skills.
**Company Culture:**
At careerzynith, we value diversity, equity, and inclusion, and are committed to creating a workplace culture that is welcoming and inclusive of all employees. We believe in the importance of work-life balance and offer a range of benefits and programs to support our employees' well-being.
**How to Apply:**
If you are a motivated and detail-oriented individual who is passionate about helping others, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
**Equal Opportunity Employer/Veterans/Disabled:**
careerzynith is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace culture that is inclusive and respectful of all employees, and are proud to be an equal opportunity employer.
**Candidate Privacy Information Statement:**
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to [insert link].
**Expected Salary:** $16.75 per hour
**Location:** Duluth, GA
**Job Date:** [insert date]
**Apply for the Job Now:**
To apply for this exciting opportunity, please click on the link below:
Apply for the job now!
Apply for this job