Enterprise Account Manager – Hospital Supply Chain SME
Job Description:
• Develop and maintain strong, strategic relationships with enterprise-level hospital and health system clients.
• Serve as a subject matter expert in hospital implant supply chain matters such as sourcing, contracting, procurement, operations and vendor management.
• Act as the primary liaison between Casechek and client supply chain, perioperative, finance, and revenue cycle teams.
• Lead operational and executive business reviews focused on measurable outcomes, including cost containment, contract compliance, product sourcing, charge capture optimization, and process standardization.
• Analyze client data to identify operational inefficiencies, financial leakage, and revenue opportunities related to implantable devices.
• Advise clients on best practices in implant governance, value analysis, vendor accountability, and materials management process improvement.
• Collaborate with client EHR and ERP teams (e.g., Epic, Cerner, Lawson- Infor, Workday, Oracle, etc.) to ensure integration alignment and data integrity.
• Monitor and analyze account health to proactively identify risks and opportunities for expansion.
• Document and manage client activity and insights using internal systems (e.g., Salesforce CRM, Microsoft Office).
• Identify trends across enterprise accounts and provide actionable feedback to Product and Leadership teams.
• Proactively address technical, operational, or stakeholder issues that arise.
• Lead special projects as requested.
Requirements:
• 8+ years of experience in hospital supply chain, healthcare operations, implantable device management, or healthcare technology serving acute care health systems.
• Direct experience working in hospital/IDN Supply Chain teams, Perioperative Services, and/or OR Business management.
• Strong understanding of bill-only workflows, vendor-supported surgical procedures, and implantable device sourcing, contracting and procurement processes.
• Demonstrated ability to build credibility with Directors of Supply Chain, OR leadership, and executive stakeholders within hospital systems.
• Working knowledge of healthcare reimbursement dynamics and charge capture processes related to implantable devices.
• Experience managing enterprise-level accounts in complex stakeholder environments.
• Ability to translate operational data into strategic recommendations and measurable outcomes.
• Strong executive communication skills, both verbal and written.
• Strategic thinker with the ability to influence senior leaders and drive long-term client value.
• Tech-savvy: Proficient with Salesforce, Microsoft Office Suite, and related business systems.
• Experience working within hospital enterprise systems, including EHR/EMR platforms (e.g., Epic, Cerner) and supply chain or ERP systems (e.g., Lawson, Workday, Oracle).
• Highly organized, detail-oriented, and comfortable operating in a fast-paced, high-growth environment.
• Self-motivated with the ability to work independently while collaborating cross-functionally.
Benefits:
• Competitive Salary and Annual Bonus
• Opportunity for Long-Term Incentives (LTI)
• 401(k) Match
• Work-from-Home Flexibility
• Flexible Time Off (Unlimited PTO)
• Parental Leave
• Comprehensive Medical and Dental Benefits
• Brand-New Pro-Level Laptop
• Annual Education Budget
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• Develop and maintain strong, strategic relationships with enterprise-level hospital and health system clients.
• Serve as a subject matter expert in hospital implant supply chain matters such as sourcing, contracting, procurement, operations and vendor management.
• Act as the primary liaison between Casechek and client supply chain, perioperative, finance, and revenue cycle teams.
• Lead operational and executive business reviews focused on measurable outcomes, including cost containment, contract compliance, product sourcing, charge capture optimization, and process standardization.
• Analyze client data to identify operational inefficiencies, financial leakage, and revenue opportunities related to implantable devices.
• Advise clients on best practices in implant governance, value analysis, vendor accountability, and materials management process improvement.
• Collaborate with client EHR and ERP teams (e.g., Epic, Cerner, Lawson- Infor, Workday, Oracle, etc.) to ensure integration alignment and data integrity.
• Monitor and analyze account health to proactively identify risks and opportunities for expansion.
• Document and manage client activity and insights using internal systems (e.g., Salesforce CRM, Microsoft Office).
• Identify trends across enterprise accounts and provide actionable feedback to Product and Leadership teams.
• Proactively address technical, operational, or stakeholder issues that arise.
• Lead special projects as requested.
Requirements:
• 8+ years of experience in hospital supply chain, healthcare operations, implantable device management, or healthcare technology serving acute care health systems.
• Direct experience working in hospital/IDN Supply Chain teams, Perioperative Services, and/or OR Business management.
• Strong understanding of bill-only workflows, vendor-supported surgical procedures, and implantable device sourcing, contracting and procurement processes.
• Demonstrated ability to build credibility with Directors of Supply Chain, OR leadership, and executive stakeholders within hospital systems.
• Working knowledge of healthcare reimbursement dynamics and charge capture processes related to implantable devices.
• Experience managing enterprise-level accounts in complex stakeholder environments.
• Ability to translate operational data into strategic recommendations and measurable outcomes.
• Strong executive communication skills, both verbal and written.
• Strategic thinker with the ability to influence senior leaders and drive long-term client value.
• Tech-savvy: Proficient with Salesforce, Microsoft Office Suite, and related business systems.
• Experience working within hospital enterprise systems, including EHR/EMR platforms (e.g., Epic, Cerner) and supply chain or ERP systems (e.g., Lawson, Workday, Oracle).
• Highly organized, detail-oriented, and comfortable operating in a fast-paced, high-growth environment.
• Self-motivated with the ability to work independently while collaborating cross-functionally.
Benefits:
• Competitive Salary and Annual Bonus
• Opportunity for Long-Term Incentives (LTI)
• 401(k) Match
• Work-from-Home Flexibility
• Flexible Time Off (Unlimited PTO)
• Parental Leave
• Comprehensive Medical and Dental Benefits
• Brand-New Pro-Level Laptop
• Annual Education Budget
Apply tot his job
Apply To this Job