e-Billing Administrator

Wilson Elser is a leading defense litigation law firm with more than 1400 attorneys in 43 offices throughout the United States. They are seeking an E-Billing Administrator to manage the e-billing process, including invoice submission and issue resolution, while providing support to attorneys and clients. Responsibilities Execute electronic submission of client invoices via various e-billing middleware systems Identify, troubleshoot and resolve issues that arise during the invoice submission process Coordinate with attorneys, clients and administrative staff for resolution and maintenance tasks associated with client e-billing requirements Clearly communicate escalated issues as needed to Supervisor, Manager and Director Professionally liaise with team members, attorneys and upper management Track statuses of submitted invoices to ensure payment from client Maintain internal database of e-billed clients and their compliance requirements Document and update reference materials for all aspects of the e-billing process as necessary Assist with partner and client inquiries in a timely manner Provide updates and financial analysis to attorneys, clients and administrative staff as requested Participate in firm-wide and departmental projects and initiatives Perform other duties as assigned Skills 1+ years of e-billing experience within a corporate law department or law firm Must have experience with BillBlast Knowledge of legal billing and Middleware systems a plus (i.e., Legal Exchange, TyMetrix 360, Legal-X, Serengeti/Legal Tracker) Knowledge of various Legal Electronic Data Exchange Standard (LEDES) billing formats a plus Proficiency with Windows-based software and Microsoft Word, Excel and Outlook Strong reading comprehension, analytical and problem-solving skills Ability to exercise proper judgment Ability to produce detailed and accurate work products Ability to organize and prioritize work in a fast-paced and high-volume environment to meet deadlines and daily requirements Ability to communicate clearly and effectively, both orally and in writing with attorneys, staff, vendors and clients Ability to provide quality client service to both internal and external contacts, regarding matters of a routine nature Ability to identify issues and oversee the execution of resourceful solutions Willingness to learn and develop new skills Benefits 401(k) retirement savings plan Medical Dental Vision Disability Life insurance 401k match Generous PTO plan Access to corporate discount plans and other benefits Company Overview Wilson Elser is the preeminent defense litigation firm in the United States. It was founded in 1978, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is