Customer Service Rep

Remote Full-time
We are seeking a skilled Customer Service Rep to join forces with a pioneering leader in digital technologies. This position interfaces with customers, repair technicians, manufacturing and logistics personnel to coordinate customer equipment repairs.

This is NOT are remote position...

Pay: $20-$25/hour

Location: Bartlesville (on-site)

Responsibilities:
Ā• Oversee customer repair requests from start to finish
Ā• Work with Repair Techs to schedule and prioritize customer repairs
Ā• Ensure invoices are accurate and send to customers
Ā• Run reports and analyze data to recommend process changes to improve productivity
Ā• Participate in and/or lead improvement activities to meet/exceed service goals

Skills and Qualifications:
Ā• Bachelor's Degree and 2 to 5 years of customer service experience OR a combination of education and experience and/or demonstrated accomplishments
Ā• Attention to detail, team player and self-starter
Ā• Ability to pass a background check and drug screen

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:
Ā• Dental insurance
Ā• Health insurance
Ā• Paid time off
Ā• Vision insurance

Shift:
Ā• Day shift

Application Question(s):
Ā• Do we have your permission to text you regarding your application?

Education:
Ā• Bachelor's (Preferred)

Experience:
Ā• Customer service: 2 years (Required)

Ability to Commute:
Ā• Bartlesville, OK 74006 (Required)

Work Location: In person

Apply Now

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