Customer Care Specialist Dutch
Position: Customer Care Specialist
Location: Remote/work from home in Greece
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Conduct technical-based customer assistance through voice, chat, and email in a timely mannerProvide exceptional customer experienceDocument each interaction in a dedicated CRM systemAct as a key participant within the internal team and wider by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department
REQUIREMENTS:
Ability to effectively and correctly communicate verbally and in written format in Dutch/Flemish (C1 level) and English (B2)Residing in Greece and be able to take on a job in Greece legally without company's supportExperience in Customer Support, technical support, especially with a help desk or other IT functionsAbility to go through background checkStrong abilities to work independently and as a remote team playerProblem-solving and critical thinking skillsAdaptable and flexible, demonstrating abilities to work with process and information changesStrong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)
OFFER:
Excellent remuneration package based on experience, skills and performanceIndefinite contractPrivate health and life insurance85 EUR monthly meal vouchers65 EUR monthly Work From Home allowance14 salaries a yearEight hours shifts on weekly rotation with colleagues covering line operating hours from Monday to Sunday from 9 AM to 11 PMFully remote work from GreeceA dynamic and creative team with positive and friendly atmosphereGood work environment - the employer can show off great reviews from their employeesGuidance and tools to reach your full potential Private health and life insurance
Apply Now
Location: Remote/work from home in Greece
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Conduct technical-based customer assistance through voice, chat, and email in a timely mannerProvide exceptional customer experienceDocument each interaction in a dedicated CRM systemAct as a key participant within the internal team and wider by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department
REQUIREMENTS:
Ability to effectively and correctly communicate verbally and in written format in Dutch/Flemish (C1 level) and English (B2)Residing in Greece and be able to take on a job in Greece legally without company's supportExperience in Customer Support, technical support, especially with a help desk or other IT functionsAbility to go through background checkStrong abilities to work independently and as a remote team playerProblem-solving and critical thinking skillsAdaptable and flexible, demonstrating abilities to work with process and information changesStrong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)
OFFER:
Excellent remuneration package based on experience, skills and performanceIndefinite contractPrivate health and life insurance85 EUR monthly meal vouchers65 EUR monthly Work From Home allowance14 salaries a yearEight hours shifts on weekly rotation with colleagues covering line operating hours from Monday to Sunday from 9 AM to 11 PMFully remote work from GreeceA dynamic and creative team with positive and friendly atmosphereGood work environment - the employer can show off great reviews from their employeesGuidance and tools to reach your full potential Private health and life insurance
Apply Now