Call Center Associate
Be a part of something bigger. We're looking for a Call Center Associate! This is an exciting Remote opportunity with an immediate start. This position requires a strong and diverse skillset in relevant areas to drive success. We offer a competitive compensation package, with a salary of a competitive salary. Â Â Position Summary:
This position will provide support in a 24/7 call center environment. The successful candidate is comfortable working independently in a remote environment. This is a full-time position. The ideal candidate contributes to a culture that delivers quality performance and values diversity, fairness, and inclusion in the workplace...
Responsibilities:
 Answer customer calls and emails
 Place follow-up calls and emails to answer questions.
 Use a PC to access a secure database to input and customer information.
 Document, track, and analyze outcomes.
 Coordinate with various departments to ensure customer questions and requests are handled in a timely manner.
 Maintain quality standards and customer resolution objectives
Required Qualifications:
 US citizenship
 At least a high school diploma or GED
 Proficiency in computer skills, evidenced by passing a computer skills assessment
 Available to work 40 hours a week, including nights and weekends
 Ability to pass a background and credit check, drug screening, and education verification
 Must pass a security clearance process
 Previous call center experience is preferred
 Prior experience as a TRICARE customer representative is a plus
Salary: $14-$16 per hour
Start Date: TBD
Values We Seek:
 Diversity, Equity, and Inclusion
 Integrity
 Professionalism with Passion
 Accountability
 Commitment to Customers and the Community
 Teamwork
 Learning
 Value-centricity Apply Job! For more such jobs please click here! Take the Next StepAre you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story.
Apply Now
This position will provide support in a 24/7 call center environment. The successful candidate is comfortable working independently in a remote environment. This is a full-time position. The ideal candidate contributes to a culture that delivers quality performance and values diversity, fairness, and inclusion in the workplace...
Responsibilities:
 Answer customer calls and emails
 Place follow-up calls and emails to answer questions.
 Use a PC to access a secure database to input and customer information.
 Document, track, and analyze outcomes.
 Coordinate with various departments to ensure customer questions and requests are handled in a timely manner.
 Maintain quality standards and customer resolution objectives
Required Qualifications:
 US citizenship
 At least a high school diploma or GED
 Proficiency in computer skills, evidenced by passing a computer skills assessment
 Available to work 40 hours a week, including nights and weekends
 Ability to pass a background and credit check, drug screening, and education verification
 Must pass a security clearance process
 Previous call center experience is preferred
 Prior experience as a TRICARE customer representative is a plus
Salary: $14-$16 per hour
Start Date: TBD
Values We Seek:
 Diversity, Equity, and Inclusion
 Integrity
 Professionalism with Passion
 Accountability
 Commitment to Customers and the Community
 Teamwork
 Learning
 Value-centricity Apply Job! For more such jobs please click here! Take the Next StepAre you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story.
Apply Now