B2B Healthcare Operations Manager
Job Description:
• Lead and manage the Care Coordination team responsible for member intake, onboarding, and ongoing program support.
• Translate healthcare program requirements into clear operational workflows that can be executed reliably by the Care Coordination team.
• Maintain operational visibility into MTM program execution and ensure care coordination workflows remain aligned with program requirements.
• Ensure healthcare operations support accurate claims submission and efficient reimbursement cycles.
• Ensure healthcare operations meet regulatory, compliance, and payer requirements.
• Build scalable operational infrastructure to support healthcare program growth.
Requirements:
• 3/5 years of experience in Healthcare Operations, Care Coordination, or Healthcare Program Management
• Experience working with healthcare payers, providers, or value-based care programs
• Proven experience managing frontline operational teams
• Strong understanding of healthcare workflows and HIPAA compliance requirements
• Demonstrated ability to translate contractual or clinical requirements into operational processes
• Highly organized, detail-oriented, and execution-focused
• Comfortable operating in fast-paced, evolving environments
• Familiarity with operational tools such as Zendesk, Salesforce, or healthcare CRM platforms
Benefits:
• Health Insurance coverage
• 401k Plan
• We grow, you grow: Stock Options Plan granted on Day 1
• Eligible for a bi-annual performance bonus
• ⛱ PTO policy and paid sick days
• ️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical
• Paid Family leave
• Compassionate Leave: 3-5 days each time the need arises
• A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly
• ♀️ Wellness perks: access to fitness subsidies to build a healthy lifestyle
• Personalized Spanish coach
• Awesome opportunity to join a company that is looking to change how we eat and how chefs work!
Apply tot his job
Apply To this Job
• Lead and manage the Care Coordination team responsible for member intake, onboarding, and ongoing program support.
• Translate healthcare program requirements into clear operational workflows that can be executed reliably by the Care Coordination team.
• Maintain operational visibility into MTM program execution and ensure care coordination workflows remain aligned with program requirements.
• Ensure healthcare operations support accurate claims submission and efficient reimbursement cycles.
• Ensure healthcare operations meet regulatory, compliance, and payer requirements.
• Build scalable operational infrastructure to support healthcare program growth.
Requirements:
• 3/5 years of experience in Healthcare Operations, Care Coordination, or Healthcare Program Management
• Experience working with healthcare payers, providers, or value-based care programs
• Proven experience managing frontline operational teams
• Strong understanding of healthcare workflows and HIPAA compliance requirements
• Demonstrated ability to translate contractual or clinical requirements into operational processes
• Highly organized, detail-oriented, and execution-focused
• Comfortable operating in fast-paced, evolving environments
• Familiarity with operational tools such as Zendesk, Salesforce, or healthcare CRM platforms
Benefits:
• Health Insurance coverage
• 401k Plan
• We grow, you grow: Stock Options Plan granted on Day 1
• Eligible for a bi-annual performance bonus
• ⛱ PTO policy and paid sick days
• ️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical
• Paid Family leave
• Compassionate Leave: 3-5 days each time the need arises
• A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly
• ♀️ Wellness perks: access to fitness subsidies to build a healthy lifestyle
• Personalized Spanish coach
• Awesome opportunity to join a company that is looking to change how we eat and how chefs work!
Apply tot his job
Apply To this Job