Associate Patient Care Coordinator
About the position
The Associate Patient Care Coordinator is responsible for scheduling patients through incoming and outbound calls, managing patient medical records, and addressing billing inquiries within a healthcare environment. This role is essential in ensuring patients receive timely care and support, contributing to improved health outcomes. The position requires effective communication and customer service skills, with opportunities for career development within the organization.
Responsibilities
• Schedule patients via incoming and outbound calls across a minimum of three service lines.
,
• Check in patients and manage appointment scheduling.
,
• Answer billing questions and manage patient medical records for a clinic.
,
• Perform simple tasks using established procedures with limited work experience.
Requirements
• High School Diploma/GED (or higher).
,
• 2+ years of customer service experience in a healthcare environment.
,
• Intermediate level of proficiency with Microsoft Office products.
,
• Ability to work between 9:00am - 5:00pm CST, Monday - Friday.
,
• Ability to occasionally work Saturdays as required.
Nice-to-haves
• Medical Terminology knowledge.
,
• Experience with Epic software.
Benefits
• Comprehensive benefits package.
,
• Career development opportunities.
Apply Now
The Associate Patient Care Coordinator is responsible for scheduling patients through incoming and outbound calls, managing patient medical records, and addressing billing inquiries within a healthcare environment. This role is essential in ensuring patients receive timely care and support, contributing to improved health outcomes. The position requires effective communication and customer service skills, with opportunities for career development within the organization.
Responsibilities
• Schedule patients via incoming and outbound calls across a minimum of three service lines.
,
• Check in patients and manage appointment scheduling.
,
• Answer billing questions and manage patient medical records for a clinic.
,
• Perform simple tasks using established procedures with limited work experience.
Requirements
• High School Diploma/GED (or higher).
,
• 2+ years of customer service experience in a healthcare environment.
,
• Intermediate level of proficiency with Microsoft Office products.
,
• Ability to work between 9:00am - 5:00pm CST, Monday - Friday.
,
• Ability to occasionally work Saturdays as required.
Nice-to-haves
• Medical Terminology knowledge.
,
• Experience with Epic software.
Benefits
• Comprehensive benefits package.
,
• Career development opportunities.
Apply Now