WooCommerce + Stripe Subscription Payment Issue (Tokens Broken / Renewals Not Processing)

Remote Full-time
I’m looking for an experienced WooCommerce/Stripe developer to diagnose and fix a subscription payment issue on my WordPress site.

The problem:

Subscription renewal orders are being created in WooCommerce

However, payments are NOT being processed

Orders show as “overdue”

It appears that saved payment tokens are missing or broken

Important context:

Payments are processed through Stripe

One-time purchases are working normally

The issue is affecting ALL membership levels

Memberships are managed through WishList Member

This issue started recently (likely after an update or connection issue)

What I need:

Diagnose the root cause (do NOT guess or apply random fixes)

Identify whether the issue is with:

Stripe connection

Token handling

WooCommerce subscriptions

WishList Member integration

Propose a clear, safe fix

Implement the fix (after approval)

Ensure new subscriptions and renewals will process correctly

Scope (initial):

Paid diagnostic (1–2 hours)

If it’s a good fit, I will continue with you for the full fix

Requirements:

Strong experience with WooCommerce subscriptions and Stripe

Experience troubleshooting payment/token issues

Ability to clearly explain what you find (in plain English)

Careful and methodical approach (no “quick hacks”)

Nice to have:

Experience with WishList Member

Experience fixing webhook or token-related issues

Important:

Please start your proposal with the word “StripeFix” so I know you’ve read this.

Also, briefly tell me:

What you think the most likely cause is

How you would approach diagnosing it safely

I’m looking for someone reliable and thoughtful—this is critical to my business.

Thank you!

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