Web Test Associate- Entry Level

Remote Full-time
About the position

For over 30 years, Midwest Tape has served libraries and their patrons with unparalleled access to the best content available in the media world. Our digital offering, hoopla Digital, combines the media and library expertise of Midwest Tape with the latest in web and mobile technology, delivering an all-in-one experience to the library world. As hoopla continues to grow on a global scale, we are expanding our team.

At Midwest Tape, we know our people are the reason for our success. We value our employees and believe in empowering them to help them thrive. We offer competitive pay and benefits, a healthy work/life balance, and appreciation for a job well done.

Position Summary:

Responsible for conducting QA testing of new product releases, including websites and mobile applications. Identify, analyze, and document problems with program function, output, appearance, user experience or content.

Responsibilities
• Collaborate with website and application developers to resolve issues and improve the product.
• Conduct QA testing of new product releases, including websites and mobile applications.
• Create google docs and keep checklists updated for projects assigned to you.
• Create new tasks based on issues found during release testing.
• Design test plans, scenarios, scripts, or procedures.
• Develop and document testing procedures and guidelines.
• Document test procedures to ensure standardization of practices.
• Executing the test plan as scheduled and reporting results.
• Identify, analyze and document program defects or opportunities for improvement, such as: questionable functionality, errors, bugs, inconsistencies and user experience improvement.
• Make recommendations to improve user experience of website and mobile applications.
• Review requirement documents and create/execute test cases.
• Submit bug / improvement tickets according to established procedures.
• Support continuous improvements in test coverage and test effectiveness.

Requirements
• Excellent focus and strong attention to detail
• Self-directed with the ability to work with minimal supervision and meet goals
• Effective communication skills, both oral and written, including the ability to communicate technical issues
• Experience at working both independently and in a team-oriented, collaborative environment.

Nice-to-haves
• Familiarity with a variety of devices including; Apple, Android, Windows, Roku and more.
• Experience with Jira is an asset.
• Experience with Agile methodologies is an asset.
• Familiarity with Perfecto & Blazemeter or similar API webservice and GraphQL testing tools.
• Familiarity with Datagrip or similar Database testing tools.
• Exposure to JavaScript and/or Typescript is preferred, but not required.

Benefits
• Medical, dental, & vision insurance
• 401k + match
• Profit sharing
• Paid vacation and personal time
• Flex time
• 10 paid holidays
• Company performance bonus
• Holiday bonus
• Training & career development opportunities

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