Verizon Customer Support Specialist
Join our team as a Verizon Customer Support Specialist and become part of a company dedicated to helping our clients grow by enhancing their customer base and expanding their product and service reach across Philadelphia. With extensive expertise in the telecommunications industry and a forward-thinking approach to market trends, we have refined our sales strategies to achieve lasting success for our clients.
We’re proud to offer continuous growth opportunities and maintain a vibrant, energetic work environment for our team members at every level. If you have strong communication skills and a passion for raising the bar in customer engagement and sales, we want to hear from you!
Verizon Customer Support Specialist Responsibilities:
• Engage customers by presenting and demonstrating client products and services
• Respond to client inquiries promptly, professionally, and with sensitivity
• Build connections with customers through active listening, honest communication, and a genuine effort to meet their needs
• Understand and address each customer’s unique situation, offering tailored solutions that provide real value
• Assist customers with questions or concerns about products, services, or pricing
• Collaborate with the Verizon Client Support Specialist team to master product knowledge, ensuring professional and effective representation of our clients
• Maintain accurate records in the CRM, including activity logs and sales pipelines
• Foster a positive team atmosphere and contribute to a dynamic, supportive work environment
Verizon Customer Support Specialist Qualifications:
• High school diploma or GED required
• Previous experience in sales or customer support is a plus
• Excellent communication skills, with the ability to actively listen, engage, and address customer needs effectively
• Strong problem-solving skills and the ability to manage tasks, prioritize, and resolve issues in real-time
• Demonstrated professionalism, respect, and transparency in all interactions.
• Reliable transportation is required
Job Type: Full-time
Pay: $50,915.00 - $52,126.00 per year
Benefits:
• Professional development assistance
Work Location: In person
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We’re proud to offer continuous growth opportunities and maintain a vibrant, energetic work environment for our team members at every level. If you have strong communication skills and a passion for raising the bar in customer engagement and sales, we want to hear from you!
Verizon Customer Support Specialist Responsibilities:
• Engage customers by presenting and demonstrating client products and services
• Respond to client inquiries promptly, professionally, and with sensitivity
• Build connections with customers through active listening, honest communication, and a genuine effort to meet their needs
• Understand and address each customer’s unique situation, offering tailored solutions that provide real value
• Assist customers with questions or concerns about products, services, or pricing
• Collaborate with the Verizon Client Support Specialist team to master product knowledge, ensuring professional and effective representation of our clients
• Maintain accurate records in the CRM, including activity logs and sales pipelines
• Foster a positive team atmosphere and contribute to a dynamic, supportive work environment
Verizon Customer Support Specialist Qualifications:
• High school diploma or GED required
• Previous experience in sales or customer support is a plus
• Excellent communication skills, with the ability to actively listen, engage, and address customer needs effectively
• Strong problem-solving skills and the ability to manage tasks, prioritize, and resolve issues in real-time
• Demonstrated professionalism, respect, and transparency in all interactions.
• Reliable transportation is required
Job Type: Full-time
Pay: $50,915.00 - $52,126.00 per year
Benefits:
• Professional development assistance
Work Location: In person
Apply tot his job
Apply To this Job