UPS Field Service Engineer – Remote

Core Group Resources is America's leading recruitment company. Founded by a service academy graduate who has offshore experience, Core Group Resources' expertise is unmatched in the marine offshore market, finance, IT, renewables, & non-profit for executive search, staffing, and expertise identification. UPS Field Service Engineer – Remote Job Summary Our Field Service Engineers hold a critical customer-facing role to ensure our customers' needs are exceeded and are responsible for the troubleshooting and preventative maintenance of UPS systems, AC/DC Rectifiers, Batteries, and Power Distribution Units (PDU’s) at various customer sites. UPS Field Service Engineer – Remote Responsibilities Commission, maintain, and provide emergency support for power electronics at customer sites within the designated geographic area Perform preventive maintenance, equipment start-ups, field modifications, and/or battery replacements Participate in the development of Methods of Procedures (MOP), when required Participate in regular training sessions held at company headquarters utilizing test equipment to enhance troubleshooting skills Discuss problems related to maintenance or operation of equipment, with in-house and OEM technical support, when necessary Communicate with customer site personnel to keep them apprised of all onsite or equipment-related issues UPS Field Service Engineer – Remote Position Requirements 3-5 years working in the critical power industry with UPS, DC Power Systems and/or OEM experience Previous military experience in electronics or avionics – or – a 2-4 year technical degree or certificate Advanced ability to troubleshoot faults to component level on equipment such as UPS systems, batteries, DC power systems, PDU’s, Inverter Systems, etc. Knowledge of equipment manufacturers (OEM) specifications Capable of utilizing hand tools and test equipment to perform work Excellent verbal & written communication skills Extremely customer service-oriented Ability to work independently and resourcefully with good initiative and discipline Must be able to perform repeated bending & lifting of up to 100 pounds during certain services Must possess a valid driver’s license and maintain a fully insurable status Must be willing to travel, work nights and weekends when necessary, and be available for on-call readiness 24/7 with occasional periods of extended travel. Must be willing to apply for Security Clearance with the US Federal Government. #LI-Remote

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