Unit Support Associate | Patient Sitter

Minimum Education High School Diploma or GED (Required) Required Skills/Knowledge Basic computer skills preferred knowledge of child development preferred Required Licenses and Certifications Basic Life Support for Healthcare Provider (BLS) (Required) Functional Accountabilities Maintain Patient Safety • Maintain environmental safety through room sweep and checklist • Adhere to principles of pediatric safety through use of handrails, seat belts and direct observation. • Never leave patient unattended • Intervene quickly to calm, redirect, reorient patient, or guide patient to prevent harm to self or others. • Remain in patient room unless relieved by nurse or another Unit support associate • Accompany patient for any procedures off the unit Meet/Satisfy Patient Needs • Engage patient in distracting, age appropriate goal oriented behavior, provide activities and conversations that are distracting and therapeutic (discuss with bedside RN) • Reinforces positive behavior • Assist with linen changes and room stocking • Assist in activities of daily living, including but not limited to washing, toileting, position changes and assistance with meals • Maintain universal precautions • Assist with providing breaks as directed by Charge Nurse Maintain a Clean and Safe Environment • Keep room clean and tidy • Maintain a calm environment • When not responsible for direct patient observation stock unit, nurse servers, carts etc as directed by charge nurse. • Monitor common unit areas for cleanliness, stock par levels and supplies • Reports safety hazards to staff i.e. broken furniture/broken equipment • Assist in a variety of unit support activities as directed by Charge Nurse i.e. room set up, answer call bells, customer service activities. Effective Communication with Other Staff • Reports pertinent patient information and call for assistance if the patient develops destructive behaviors i.e. pulling lines. • With RN establishes priorities for individual patient communicates with team members in establishing priority tasks. • Maintains regular communication with RN related to assigned duties and patient behavior; preforms activities within prescribed scope, seeks clarification when needed • Immediately report escalating behaviors to RN • Confers with RN when confronted with unfamiliar patient care issue. • Ensure information sharing when handing off to new Safety attendant Organizational Accountabilities Organizational Accountabilities (Staff) Organizational Commitment/Identification • Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication • Demonstrate collaborative and respectful behavior • Partner with all team members to achieve goals • Receptive to others’ ideas and opinions Performance Improvement/Problem-solving • Contribute to a positive work environment • Demonstrate flexibility and willingness to change • Identify opportunities to improve clinical and administrative processes • Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility • Use resources efficiently • Search for less costly ways of doing things Safety • Speak up when team members appear to exhibit unsafe behavior or performance • Continuously validate and verify information needed for decision making or documentation • Stop in the face of uncertainty and takes time to resolve the situation • Demonstrate accurate, clear and timely verbal and written communication • Actively promote safety for patients, families, visitors and co-workers • Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

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