Treasury & PayOps Analyst
About the position
As a Treasury and Payment Operations Analyst, you will play a key role in ensuring the smooth running of our day to day Operations. You will be responsible for timely and accurate processing of payments, liquidity management and promptly resolving any operational client inquiries, ensuring a seamless experience.
Shift & On-Call Coverage: The successful candidate will work US hours:
4pm - 1am SA time9am - 6pm ET
You will also be required to provide on-call coverage for weekend work, shared among 12 analysts, typically once every couple of months. Additionally, coverage for some bank holidays will be expected, with the exact structure (compensation or time off in lieu) to be agreed upon within the team
Responsibilities
• Process and monitor both manual and automated transactions, including deposit allocation, client payments, and return of funds.
• Handle failed payments, liquidity movements, and cash flow management.
• Manage offline liquidity providers and exchanges.
• Maintain positive professional relationships with partner financial institutions, merchants, and internal operational teams.
• Assist the Merchant Support team with incoming queries.
• Work closely with compliance and monitoring teams to address flagged transactions, RFI’s, and counterparties' whitelisting.
• Track and resolve open payment queries, ensuring swift resolution.
• Support safeguarding and reconciliation procedures related to EMI operations.
• Produce KPIs on payments statistics within the business.
• Investigate and resolve reconciliation breaks or discrepancies.
• Assist senior operations team members with various tasks or duties as needed.
• Support treasury and related operational teams with counterparty risk management and ensure compliance with internal treasury policies.
• Investigate and resolve payment issues, delays, and errors in collaboration with internal teams and external partners.
• Implement and maintain standard operating procedures (SOPs) for treasury and payment processes to ensure consistency and efficiency.
• Contribute to system optimisation initiatives to improve the efficiency of payment processing.
Requirements
• Experience in treasury, payment operations, or financial services is preferred.
• Excellent attention to detail, analytical skills, and the ability to prioritise tasks in a fast-paced environment.
• Excellent communication and problem-solving skills.
• Ability to work collaboratively with internal teams and external partners.
• Fluent in English with strong written and verbal skills, able to present findings and communicate workflows effectively.
• Thorough and understands the importance of having a process to follow
• Quick learner - adaptable and proactive and professional
• Confident, well spoken & articulate
• Strong attention to detail
• Self-starter / high initiative
• Self motivated and dependable
• Team Player with a flexible approach to work
• Ambitious, innovative and high-energy
• Great organisational and time-management skills
Benefits
• Fair and competitive salary at every stage of your growth
• Meaningful ownership in the business through our employee option scheme
• Flexible working hours, with hybrid working at its heart
• A culture built on passionate growth-minded people
• A flexible approach to holiday
• Opportunities to travel to our offices around the world
• An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets
Apply tot his job
Apply To this Job
As a Treasury and Payment Operations Analyst, you will play a key role in ensuring the smooth running of our day to day Operations. You will be responsible for timely and accurate processing of payments, liquidity management and promptly resolving any operational client inquiries, ensuring a seamless experience.
Shift & On-Call Coverage: The successful candidate will work US hours:
4pm - 1am SA time9am - 6pm ET
You will also be required to provide on-call coverage for weekend work, shared among 12 analysts, typically once every couple of months. Additionally, coverage for some bank holidays will be expected, with the exact structure (compensation or time off in lieu) to be agreed upon within the team
Responsibilities
• Process and monitor both manual and automated transactions, including deposit allocation, client payments, and return of funds.
• Handle failed payments, liquidity movements, and cash flow management.
• Manage offline liquidity providers and exchanges.
• Maintain positive professional relationships with partner financial institutions, merchants, and internal operational teams.
• Assist the Merchant Support team with incoming queries.
• Work closely with compliance and monitoring teams to address flagged transactions, RFI’s, and counterparties' whitelisting.
• Track and resolve open payment queries, ensuring swift resolution.
• Support safeguarding and reconciliation procedures related to EMI operations.
• Produce KPIs on payments statistics within the business.
• Investigate and resolve reconciliation breaks or discrepancies.
• Assist senior operations team members with various tasks or duties as needed.
• Support treasury and related operational teams with counterparty risk management and ensure compliance with internal treasury policies.
• Investigate and resolve payment issues, delays, and errors in collaboration with internal teams and external partners.
• Implement and maintain standard operating procedures (SOPs) for treasury and payment processes to ensure consistency and efficiency.
• Contribute to system optimisation initiatives to improve the efficiency of payment processing.
Requirements
• Experience in treasury, payment operations, or financial services is preferred.
• Excellent attention to detail, analytical skills, and the ability to prioritise tasks in a fast-paced environment.
• Excellent communication and problem-solving skills.
• Ability to work collaboratively with internal teams and external partners.
• Fluent in English with strong written and verbal skills, able to present findings and communicate workflows effectively.
• Thorough and understands the importance of having a process to follow
• Quick learner - adaptable and proactive and professional
• Confident, well spoken & articulate
• Strong attention to detail
• Self-starter / high initiative
• Self motivated and dependable
• Team Player with a flexible approach to work
• Ambitious, innovative and high-energy
• Great organisational and time-management skills
Benefits
• Fair and competitive salary at every stage of your growth
• Meaningful ownership in the business through our employee option scheme
• Flexible working hours, with hybrid working at its heart
• A culture built on passionate growth-minded people
• A flexible approach to holiday
• Opportunities to travel to our offices around the world
• An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets
Apply tot his job
Apply To this Job