Title Insurance Closing Coordinator (Remote, Part-time)

Remote Full-time
IMPORTANT: In order to be considered for this role, please take this short 5 minute survey. Any applications without it will be rejected: https://go.cultureindex.com/p/eTOoMjbblGL1DzmR

Are you a detail oriented person who prides themselves on a job well done?

Do you excel at implementing a predetermined process and being very productive and responsive?

Are you an analytical problem solver who will seek out facts and data to get the job done right?

If so, we are looking for you. More on the Closing Coordinator role:
• Maintain and work the Title Insurance transaction pipeline with LodeStar clients from initial fee quoting to order place to closing and post close.
• Serve as liaison between LodeStar and third partner transaction partners throughout the Title Insurance process.
• Act as a contact point with customers for all communications and effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Create and maintain the highest level of goodwill and customer satisfaction levels with customer, including training and education to customer, and production processes to facilitate ease of product delivery.
• Track all pending transactions and monitor the progress and status of each transaction.
• Possess a high degree of flexibility and ability to work within a fluid, constantly changing environment.
• Field all questions, complaints, and issues raised by clients on transactions.

The candidate will report directly to the SettleWise Operations Manager and also work closely with LodeStar’s CEO. The ideal candidate should be comfortable in an individual, self-driven role, as well as in a team environment centered upon constructive criticism.

Minimum Requirements/Qualifications:
• Minimum Three years Title Insurance experience
• Education: Bachelor’s Degree or equivalent Work Experience
• Outstanding time management and organizational skills.
• Strong problem-solving and conflict resolution abilities.
• Possess a high degree of flexibility and ability to work within a fluid, constantly changing environment.

Compensation

The role will be part time to start with the goal to transition into a full time role in 2025.

About LodeStar:

LodeStar was founded in 2013 and is a small but fast-growing technology company with a relaxed work environment. The company has been named as one of the top 100 technology companies in the mortgage industry for the past three years and was just ranked on Inc.com’s list of the 5000 fastest growing privately held companies in the country for the second time. In 2023 LodeStar founded, SettleWise, a national title insurance company.

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