Teleperformance Remote Healthcare Customer Service Representative
We have an immediate opening for a dedicated Teleperformance Remote Healthcare Customer Service Representative! Enjoy the freedom and flexibility of this Remote role. This position requires a strong and diverse skillset in relevant areas to drive success. In recognition of your expertise, this position offers a salary of a competitive salary. Â Â Teleperformance Remote Healthcare Customer Service Representative
About TP...
Teleperformance is a global, digital business services company. We deliverthe most advanced, digitally poweredbusiness services to help the worldÂsbest brands streamline their business inmeaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
 Paid Training
 Competitive Wages
 Full Benefits (Medical, Dental, Vision, 401k and more)
 Paid Time Off
 Employee wellness and engagement programs
Teleperformance and You
Through a balancedhigh-tech andhigh-touchapproachblended withdeepindustry and geographic expertise, wemake people's livessimpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only thebest in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!
At this time, Teleperformance can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY
Responsibilities
Your Responsibilities
Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
 Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
 Calmly attempt to resolve and de-escalate any issues
 Escalate interactions when necessary and appropriate
 Respond to requests for assistance and/or possible processing payments
 Track all call related information for auditing and reporting purposes
 Provide feedback on call issues
 Upsell if required
Qualifications
WeÂre looking for fearless people  people who are inspired to deliver only the best in all that we do.
 Ability to work remotely in a virtual team environment
 6 months Customer service experience preferred
 Over 18 years of age
 Ability to type 25 wpm
 High School Graduate or GED
 Comfort with desktop computer system
 Logical problem-solving skills
 Ability to navigate Windows operating systems
 Organization and work prioritization skills
Work from Home Requirements:
 Internet Connection Requirements:
 Minimum subscribed download rate equal or exceeds 12.0 Mbps
 Minimum subscribed upload rate equal or exceeds 3.0 Mbps
 ISP must have no packet loss and ping under 50ms
 Proof of internet speed required
Remote Licensed Insurance Representative - Non-Sales,Teleperformance, Anywhere ,via Talentify,Employer Industry: Digital Business Services Apply Job! For more such jobs please click here! We Want to Hear From You!If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.
Apply Now
About TP...
Teleperformance is a global, digital business services company. We deliverthe most advanced, digitally poweredbusiness services to help the worldÂsbest brands streamline their business inmeaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
 Paid Training
 Competitive Wages
 Full Benefits (Medical, Dental, Vision, 401k and more)
 Paid Time Off
 Employee wellness and engagement programs
Teleperformance and You
Through a balancedhigh-tech andhigh-touchapproachblended withdeepindustry and geographic expertise, wemake people's livessimpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only thebest in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!
At this time, Teleperformance can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY
Responsibilities
Your Responsibilities
Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
 Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
 Calmly attempt to resolve and de-escalate any issues
 Escalate interactions when necessary and appropriate
 Respond to requests for assistance and/or possible processing payments
 Track all call related information for auditing and reporting purposes
 Provide feedback on call issues
 Upsell if required
Qualifications
WeÂre looking for fearless people  people who are inspired to deliver only the best in all that we do.
 Ability to work remotely in a virtual team environment
 6 months Customer service experience preferred
 Over 18 years of age
 Ability to type 25 wpm
 High School Graduate or GED
 Comfort with desktop computer system
 Logical problem-solving skills
 Ability to navigate Windows operating systems
 Organization and work prioritization skills
Work from Home Requirements:
 Internet Connection Requirements:
 Minimum subscribed download rate equal or exceeds 12.0 Mbps
 Minimum subscribed upload rate equal or exceeds 3.0 Mbps
 ISP must have no packet loss and ping under 50ms
 Proof of internet speed required
Remote Licensed Insurance Representative - Non-Sales,Teleperformance, Anywhere ,via Talentify,Employer Industry: Digital Business Services Apply Job! For more such jobs please click here! We Want to Hear From You!If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.
Apply Now