Telehealth Nurse - Atrium Health Wake Patient Access and Care Team job at Advocate Aurora Health in Winston-Salem, NC
Title: Telehealth Nurse - Atrium Health Wake Patient Access and Care Team (PACT) PT
Location: Winston Salem, NC, United States
Job Description:
Part time
job requisition id
R247918
Department:
12707 Enterprise Corporate - Patient Access & Care Team: NC/GA Nursing
Status:
Part time
Benefits Eligible:
Yes
Hours Per Week:
20
Schedule Details/Additional Information:
Evenings. Required every other weekend. Required holiday rotation.
Pay Range
$35.50 - $53.25
EDUCATION/EXPERIENCE: Graduate of an accredited school of nursing for Registered Nurses with a minimum ofthree years ofvaried clinical experience preferred in telephone nurse triage, ambulatory settings, and inpatient medical-surgical inpatient units.
LICENSURE, CERTIFICATION, and/or REGISTRATION:Current license to practice as a Registered Nurse (RN) in the State of applicable state and BCLS certification required unless CPR skill demonstration is medically contraindicated. Valid driver's license required.
ESSENTIAL FUNCTIONS:
Adheres to AHWFBH standards to promote a positive work environment through effective and professional communication skills, interpersonal relationships, and team building.
Provides telehealth nursing services to diverse populations in the health system.
Interactions and communication align with diversity and inclusion principles
Engages patients with the goal of improving clinical outcomes and promoting patient/customer satisfaction.
Advocates for patients and families.
Communicates and collaborates with other individuals and providers within the health system.
Demonstrates responsibility for professional and personal development.
SKILLS/QUALIFICATIONS:
Previous experience with nurse telephone triage or within a nursing call center preferred
Excellent customer service skills
Experience in multidisciplinary team collaboration
Ability to perform telephone nursing patient assessments in an efficient manner using standardized nurse triage and departmental guidelines
Excellent verbal and written communication skills
Excellent organizational skills and the ability to work within a dynamic environment
Basic computer skills with the ability to navigate multiple systems
WORK ENVIRONMENT:
On-site orientation required
Primarily remote: In the event of technology failures while working remotely, must be able to report on site within one hour, and to report on site at the request of leadership. There is potential for the role to transition from remote to performing work duties from a designated work site.
Requires the ability to successfully multi-task and to navigate competing priorities
PHYSICAL REQUIREMENTS:
0%35%65%tototo35%65%100%N/AActivityXStandingXWalkingXSittingXBendingXReaching with armsXFinger and hand dexterityXTalkingXHearingXSeeingLifting, carrying, pushing and or pulling:X20 lbs. maximumX50 lbs. maximumX100 lbs. maximum
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
Location: Winston Salem, NC, United States
Job Description:
Part time
job requisition id
R247918
Department:
12707 Enterprise Corporate - Patient Access & Care Team: NC/GA Nursing
Status:
Part time
Benefits Eligible:
Yes
Hours Per Week:
20
Schedule Details/Additional Information:
Evenings. Required every other weekend. Required holiday rotation.
Pay Range
$35.50 - $53.25
EDUCATION/EXPERIENCE: Graduate of an accredited school of nursing for Registered Nurses with a minimum ofthree years ofvaried clinical experience preferred in telephone nurse triage, ambulatory settings, and inpatient medical-surgical inpatient units.
LICENSURE, CERTIFICATION, and/or REGISTRATION:Current license to practice as a Registered Nurse (RN) in the State of applicable state and BCLS certification required unless CPR skill demonstration is medically contraindicated. Valid driver's license required.
ESSENTIAL FUNCTIONS:
Adheres to AHWFBH standards to promote a positive work environment through effective and professional communication skills, interpersonal relationships, and team building.
Provides telehealth nursing services to diverse populations in the health system.
Interactions and communication align with diversity and inclusion principles
Engages patients with the goal of improving clinical outcomes and promoting patient/customer satisfaction.
Advocates for patients and families.
Communicates and collaborates with other individuals and providers within the health system.
Demonstrates responsibility for professional and personal development.
SKILLS/QUALIFICATIONS:
Previous experience with nurse telephone triage or within a nursing call center preferred
Excellent customer service skills
Experience in multidisciplinary team collaboration
Ability to perform telephone nursing patient assessments in an efficient manner using standardized nurse triage and departmental guidelines
Excellent verbal and written communication skills
Excellent organizational skills and the ability to work within a dynamic environment
Basic computer skills with the ability to navigate multiple systems
WORK ENVIRONMENT:
On-site orientation required
Primarily remote: In the event of technology failures while working remotely, must be able to report on site within one hour, and to report on site at the request of leadership. There is potential for the role to transition from remote to performing work duties from a designated work site.
Requires the ability to successfully multi-task and to navigate competing priorities
PHYSICAL REQUIREMENTS:
0%35%65%tototo35%65%100%N/AActivityXStandingXWalkingXSittingXBendingXReaching with armsXFinger and hand dexterityXTalkingXHearingXSeeingLifting, carrying, pushing and or pulling:X20 lbs. maximumX50 lbs. maximumX100 lbs. maximum
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.