Telehealth Clinical Services Director
Telehealth | Dual-Diagnosis Programming - SUD & MH | Remote + Travel up to 25% of the time
Banyan Treatment Centers is seeking a strategic, clinically driven Telehealth Clinical Services Director to lead and scale the national telehealth clinical program, expanding access to high-quality, compassionate care for individuals with substance use disorders and mental health conditions.
This role partners with executive leadership, enterprise clinical teams, and cross-functional departments to drive clinical quality, consistency, and program performance at scale, with a focus on operational execution and measurable outcomes.
About the Company
Banyan Treatment Centers is a leading national provider of intensive treatment for individuals facing substance use and co-occurring mental health disorders. Backed by TPG, Banyan continues to expand access to care across new markets and service lines.
As telehealth services expand across multiple states, this position provides the leadership necessary to maintain treatment integrity, develop and lead a high-performing clinical team, and meet regulatory compliance within a virtual care environment.
Why Join Banyan Treatment Centers?
This is a high-impact, build-and-scale opportunity within a rapidly growing, PE-backed healthcare organization. As Telehealth Clinical Services Director, you will play a critical role shaping the clinical foundation of a national telehealth platform by driving quality and consistency, strengthening supervision, optimizing programming, and improving treatment outcomes at scale.
In this role, you will:
Take ownership of clinical performance across a growing, multi-state telehealth platform, setting the bar for quality, accountability, and outcomes.
Oversee all telehealth clinical services, ensuring the delivery of compliant, effective behavioral health treatment through virtual programming.
Lead, develop, and retain clinical staff, building high-performing teams through strong supervision frameworks and structured programming.
Uphold rigorous clinical standards and manage risk proactively, ensuring regulatory compliance across all virtual programming.
Drive measurable improvements in clinical quality, consistency, and patient outcomes through data informed decision making and structured oversight.
Strengthen clinical supervision frameworks and programming to build and retain high-performing teams.
Build and refine scalable systems and workflows that enable compliant, effective, and consistent care delivery across all markets.
Partner directly with executive leadership to shape telehealth strategy, inform growth decisions, and translate clinical priorities into operational performance.
Manage risk proactively, ensuring regulatory compliance and adherence to clinical standards across all virtual programming
Benefits
Eligible full-time team members receive comprehensive benefits including medical, dental, and vision insurance; life insurance; disability coverage; 401(k) with employer match; paid time off and holidays; wellness incentives; and employee assistance programs.
Key Responsibilities
Lead the clinical strategy and execution of Banyan’s national telehealth program
Drive standardization of clinical care delivery across markets to ensure quality and consistency
Evaluate clinical outcomes, regulatory requirements, and program performance to inform decision-making
Translate data and operational insights into scalable improvements
Oversee telehealth clinical operations across multiple states
Own performance across clinical quality, patient engagement, and outcomes
Identify performance gaps and implement solutions across programs
Build and refine processes that support scalable, consistent care delivery
Monitor utilization review workflows and level-of-care alignment
Supervise and develop telehealth supervisors, therapists, and clinical staff
Strengthen clinical supervision practices to support high-performing teams
Lead multidisciplinary clinical meetings aligned with Banyan’s clinical model
Support recruitment, onboarding, and development of clinical staff
Ensure adherence to regulatory, accreditation, and payer standards
Oversee documentation quality, chart audits, and compliance initiatives
Manage clinical risk, including high-acuity cases and incident review
Ensure alignment with Banyan’s clinical philosophy and standards of care
Partner with Admissions, Utilization Review, Compliance, IT, and Business Intelligence teams
Collaborate with executive leadership to align telehealth strategy with enterprise priorities
Communicate performance insights, risks, and recommendations to leadership
Ensure clinical strategies are executable within operational realities
Qualifications
Master’s Degree in Social Work, Mental Health Counseling, Marriage & Family Therapy, or related field.
Active clinical licensure required (LCSW, LMHC, LMFT, or equivalent); Clinical Supervisor credential preferred where applicable.
Minimum 3 years of clinical leadership or supervision experience.
Minimum 5 years of clinical behavioral health experience, including substance use and/or mental health treatment.
Experience leading or supporting multi-site, multi-state, or scaled clinical telehealth operations.
Competencies
Strong understanding of regulatory and state standards, clinical compliance, and behavioral health treatment models.
Demonstrated ability to build, standardize, or improve clinical programs across teams or locations
Proven ability to translate clinical strategy into operational execution and measurable results.
Demonstrated ability to supervise and develop clinical staff.
Comfortable operating in a fast-paced, growth-oriented environment.
Apply Now
If you are a clinical leader with strong operational and strategic experience in behavioral health, we encourage you to apply. Join Banyan Treatment Centers and help transform lives.
Banyan Treatment Centers is an Equal Opportunity Employer
Apply To This Job
Banyan Treatment Centers is seeking a strategic, clinically driven Telehealth Clinical Services Director to lead and scale the national telehealth clinical program, expanding access to high-quality, compassionate care for individuals with substance use disorders and mental health conditions.
This role partners with executive leadership, enterprise clinical teams, and cross-functional departments to drive clinical quality, consistency, and program performance at scale, with a focus on operational execution and measurable outcomes.
About the Company
Banyan Treatment Centers is a leading national provider of intensive treatment for individuals facing substance use and co-occurring mental health disorders. Backed by TPG, Banyan continues to expand access to care across new markets and service lines.
As telehealth services expand across multiple states, this position provides the leadership necessary to maintain treatment integrity, develop and lead a high-performing clinical team, and meet regulatory compliance within a virtual care environment.
Why Join Banyan Treatment Centers?
This is a high-impact, build-and-scale opportunity within a rapidly growing, PE-backed healthcare organization. As Telehealth Clinical Services Director, you will play a critical role shaping the clinical foundation of a national telehealth platform by driving quality and consistency, strengthening supervision, optimizing programming, and improving treatment outcomes at scale.
In this role, you will:
Take ownership of clinical performance across a growing, multi-state telehealth platform, setting the bar for quality, accountability, and outcomes.
Oversee all telehealth clinical services, ensuring the delivery of compliant, effective behavioral health treatment through virtual programming.
Lead, develop, and retain clinical staff, building high-performing teams through strong supervision frameworks and structured programming.
Uphold rigorous clinical standards and manage risk proactively, ensuring regulatory compliance across all virtual programming.
Drive measurable improvements in clinical quality, consistency, and patient outcomes through data informed decision making and structured oversight.
Strengthen clinical supervision frameworks and programming to build and retain high-performing teams.
Build and refine scalable systems and workflows that enable compliant, effective, and consistent care delivery across all markets.
Partner directly with executive leadership to shape telehealth strategy, inform growth decisions, and translate clinical priorities into operational performance.
Manage risk proactively, ensuring regulatory compliance and adherence to clinical standards across all virtual programming
Benefits
Eligible full-time team members receive comprehensive benefits including medical, dental, and vision insurance; life insurance; disability coverage; 401(k) with employer match; paid time off and holidays; wellness incentives; and employee assistance programs.
Key Responsibilities
Lead the clinical strategy and execution of Banyan’s national telehealth program
Drive standardization of clinical care delivery across markets to ensure quality and consistency
Evaluate clinical outcomes, regulatory requirements, and program performance to inform decision-making
Translate data and operational insights into scalable improvements
Oversee telehealth clinical operations across multiple states
Own performance across clinical quality, patient engagement, and outcomes
Identify performance gaps and implement solutions across programs
Build and refine processes that support scalable, consistent care delivery
Monitor utilization review workflows and level-of-care alignment
Supervise and develop telehealth supervisors, therapists, and clinical staff
Strengthen clinical supervision practices to support high-performing teams
Lead multidisciplinary clinical meetings aligned with Banyan’s clinical model
Support recruitment, onboarding, and development of clinical staff
Ensure adherence to regulatory, accreditation, and payer standards
Oversee documentation quality, chart audits, and compliance initiatives
Manage clinical risk, including high-acuity cases and incident review
Ensure alignment with Banyan’s clinical philosophy and standards of care
Partner with Admissions, Utilization Review, Compliance, IT, and Business Intelligence teams
Collaborate with executive leadership to align telehealth strategy with enterprise priorities
Communicate performance insights, risks, and recommendations to leadership
Ensure clinical strategies are executable within operational realities
Qualifications
Master’s Degree in Social Work, Mental Health Counseling, Marriage & Family Therapy, or related field.
Active clinical licensure required (LCSW, LMHC, LMFT, or equivalent); Clinical Supervisor credential preferred where applicable.
Minimum 3 years of clinical leadership or supervision experience.
Minimum 5 years of clinical behavioral health experience, including substance use and/or mental health treatment.
Experience leading or supporting multi-site, multi-state, or scaled clinical telehealth operations.
Competencies
Strong understanding of regulatory and state standards, clinical compliance, and behavioral health treatment models.
Demonstrated ability to build, standardize, or improve clinical programs across teams or locations
Proven ability to translate clinical strategy into operational execution and measurable results.
Demonstrated ability to supervise and develop clinical staff.
Comfortable operating in a fast-paced, growth-oriented environment.
Apply Now
If you are a clinical leader with strong operational and strategic experience in behavioral health, we encourage you to apply. Join Banyan Treatment Centers and help transform lives.
Banyan Treatment Centers is an Equal Opportunity Employer
Apply To This Job