Technical Writer - US
What to expect Translate complex technical concepts into clear, client‑ready documentation for developers and partners Produce and maintain API docs, SDK guides, integration walkthroughs, and FAQs Ensure docs are accurate, consistent, and aligned with product behavior and supported use cases Apply a developer-first mindset : clarity, examples, edge cases, and common pitfalls Create content that supports self-service integration and reduces support dependency How they’ll work Partner closely with product, engineering, and developer experience teams Intake requirements from specs, APIs, and source code—not just verbal guidance Iterate quickly based on technical reviews and feedback Follow established style guides, terminology, and information architecture Deliverables End‑to‑end integration guides (getting started → advanced flows) Reference documentation (API endpoints, parameters, errors) Code samples and diagrams (where appropriate) Update and version docs alongside product releases What success looks like Faster developer onboarding and time to first transaction Fewer “how do I integrate?” support questions Documentation that is publish‑ready, scalable, and reusable across teams and channels Experience Requirements Proven experience as a technical writer for APIs, platforms, or developer products Strong understanding of REST APIs, JSON, authentication flows, and webhooks Experience documenting integration guides and reference documentation Comfortable working from technical specs, API definitions, and source code Prior exposure to payments, fintech, or B2B SaaS platforms a plus Familiarity with developer portals / docs-as-code workflows (e.g., Git, Markdown, OpenAPI) Able to collaborate effectively with engineering and product teams Track record of producing clear, high-quality, externally published documentation Compensation, Benefits and Duration Minimum Compensation: USD 44,000 Maximum Compensation: USD 154,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is not available for independent contractors No applications will be considered if received more than 120 days after the date of this post