Systems Assurance Analyst-Mainframe (Hybrid)

Broadridge is a company that empowers others to accomplish more, and they are seeking an Associate Systems Assurance Analyst to support their IBM Workload Scheduler for z/OS environment. This entry-level role involves assisting with daily batch scheduling, production support activities, and gaining hands-on experience in mainframe operations. Responsibilities Assist with daily batch scheduling and production support activities Help create, update, and maintain scheduling applications in the IBM Workload Scheduler database Monitor job activity and identify delays, failures, or scheduling issues Escalate issues to senior team members as needed Support the review and maintenance of job flows and scheduling requests Create, update, and close service and change tickets in BMC Helix (ITSM) or similar systems Assist with code promotion and installation activities following established procedures Participate in team meetings and provide updates on assigned work Support testing efforts for system upgrades and disaster recovery exercises Learn and follow established operational and support procedures Participate in after-hours on-call rotation after training is completed Skills Bachelor's degree in Information Technology, Computer Science, or a related field preferred, or equivalent education/experience 1+ years of experience in IT, operations, production support, or a related area Strong interest in technology operations, batch scheduling, or mainframe systems Basic understanding of IT systems, applications, or infrastructure concepts Eagerness to learn new tools and processes in a structured environment Strong attention to detail and organizational skills Good written and verbal communication skills Ability to work independently and collaboratively as part of a team Basic problem-solving and troubleshooting ability Familiarity with Microsoft Office and general business applications Exposure to mainframe, Linux, UNIX, Windows, or ticketing systems is a plus Exposure to JCL, batch processing, or enterprise scheduling tools is helpful but not required Benefits Bonus Eligible Company Overview Broadridge is a provider of investor communications and technology solutions for broker dealers, banks, mutual funds and corporate issuers. It was founded in 1962, and is headquartered in New York, New York, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Broadridge has a track record of offering H1B sponsorships, with 8 in 2026, 109 in 2025, 124 in 2024, 83 in 2023, 141 in 2022, 100 in 2021, 73 in 2020. Please note that this does not guarantee sponsorship for this specific role.