System Analyst

This posting is scheduled to close on April 26th at 11:59pm MDT. If a sufficient number of qualified applications are received, this posting may close early. Apply today! About the job: At Montana State Fund (MSF), we are more than Montana’s guaranteed workers’ compensation insurer. We are Montanans serving Montanans. As a Systems Analyst, you will play a pivotal role in ensuring that MSF’s technology systems operate with integrity, efficiency, and alignment to business needs. This position is ideal for someone who thrives at the intersection of technical analysis, problem-solving, and collaborative partnership. In this role, you’ll be a strategic partner to business units to support operational needs and technical solutions, and a guardian of system quality throughout the software development life cycle (SDLC). Your work ensures that MSF’s systems remain reliable, scalable, and capable of supporting our mission to serve Montana safely and effectively. This role blends analytical depth, project support, and hands-on system testing, offering opportunities to grow your technical expertise while contributing to meaningful organizational outcomes. Required Skills What you will do: Project Management Support, Technical Analysis & Requirements Gathering: Conducts comprehensive research and technical analysis to translate customer needs into detailed business requirements and functional specifications. Meets and coordinates with internal and external stakeholders to establish project scope, system goals, and prioritized requirements. Liaises with developers and other IT staff to research potential new solutions and identify process efficiencies. Develops proposals outlining feasibility and costs, ensuring all system changes meet specified requirements while maintaining overall system integrity. Quality Assurance & Systems Testing: Defines and coordinates the execution of comprehensive testing procedures, including the development of manual and automated test scripts and detailed test cases. Applies rigorous quality control reviews during testing phases to ensure products perform within acceptable user expectations and maintain data/metadata integrity. Coordinates User Acceptance Testing (UAT) and works closely with business units to validate that finished products solve the intended business problems. Documents and standardizes IT quality assurance processes to improve long-term system reliability.\ Project Support & Lifecycle Management: Assists and supports project leadership by adhering to Project Methodology standards across all phases of the SDLC. Compiles detailed project documentation, including data modeling, analysis, and mapping for all MSF applications and data management systems. Structures and communicates project plans and progress to stakeholders, seeking feedback for continuous system improvements. Ensures project milestones and deliverables are met as planned by tracking performance and providing data-driven reporting. Systems Maintenance & Change Management: Monitors, maintains, and upgrades technology systems, proactively resolving user issues and implementing necessary modifications. Applies system solutions to business problems by developing business queries and standard reports using MSF report writing tools and methodologies. Provides ongoing change management functions for all application and infrastructure updates to minimize operational disruption. Provides consulting assistance to system users, including the creation of process documentation and delivery of training as needed. Performs additional duties as assigned to support the evolving needs of the IT Operations team. What you will bring: Professionalism & Integrity when representing MSF across teams and projects. Customer-Centric Mindset focused on understanding business needs and delivering effective solutions. Communication Excellence, with the ability to translate complex technical concepts clearly. Analytical Rigor and strong problem-solving skills. Adaptability & Flexibility in a dynamic technical environment. Curiosity & Learning Agility to understand new systems, tools, and methodologies. Collaborative Relationship Building with both technical and business partners. Self-Driven Work Style with strong prioritization and time management. Required Experience What you will need (minimum qualifications): Bachelor’s degree plus four (4) years’ relevant IT work experience. Two (2) years in the insurance industry. OR an equivalent combination of education and experience One (1) Level 1 insurance certification (Claims, Underwriting or Insurance Professional) or equivalent combination of education and experience. Exceptional organizational and time-management skills, with a proven ability to meet strict deadlines while adapting to shifting priorities in a technical setting. Preferred: Direct workers’ compensation business experience Relevant technical or industry certifications Job location: This position requires frequent on-site presence in the Helena, MT office. Working conditions: Fast paced general office environment. Some stress may occur. Requires sitting for extended periods of time, standing, visual acumen, manual dexterity, detailed verbal communications and fine finger manipulation for working with computer keyboards. Compensation and Benefits: We are open to hiring our next Systems Analyst at the level of experience you bring to the organization. Pay grade 3A-3B depending on qualifications and experience. Starting annual salary begins at $72,600-$100,800 per year. This is an exempt position. Montana State Fund offers excellent benefits, paid time off, and a competitive compensation program, including: Excellent health insurance with dental, vision, life, long-term disability and more, with optional dependent coverage. Flexible spending accounts for dependent care and medical expenses. Public employees’ retirement plan tax-deferred contributions with a generous employer match. Optional 457(b) deferred compensation to further increase retirement savings. Higher education reimbursement and other training and development programs. Robust personal leave, paid holidays, and extended leave. Learn more about working at MSF: click here Are you interested in this opportunity? Apply today!