Student Assistant- Information Technology (IT) Business Analyst- Hybrid (Rancho Cordova, CA)
About the position Responsibilities • Assist in reconciling inventory records, ensuring data accuracy and identifying discrepancies. • Provide administrative support to the unit, including filing, organizing documents, scheduling meetings, and data entry. • Collaborate with IT staff in the implementation of technology projects, helping with documentation, testing, and troubleshooting. • Maintain and update inventory databases, ensuring all records are current and complete. • Assist in preparing reports, presentations, and other materials related to IT projects and inventory management. • Perform routine clerical duties as assigned, including answering phones, responding to emails, and distributing mail. • Support IT staff with basic tasks such as setting up equipment, installing software, and performing system updates. • Learn and apply IT tools and software while supporting project work. Requirements • Must be a college student attending classes during the regular term at an accredited college or university. • Enrolled in at least six-semester units or nine quarter units for undergraduate students; four-semester units or six quarter units for graduate students. • Declared major must match the major(s) listed in the job posting. • Knowledge of SDLC (Software Development Life Cycle). • Knowledge of ServiceNow and Adobe Pro. • Experience in business analysis and process reengineering. • Experience with software administration, particularly SaaS platforms. • Experience with software release management and configuration. • Experience troubleshooting and performing root cause analysis. • Experience in scripting and query languages (PowerShell, JavaScript, SQL). • Excellent verbal and written communication skills. Nice-to-haves • Individuals who are, or have been, a dependent child in foster care, a homeless youth or a formerly incarcerated youth are encouraged to apply. Benefits • Flexible workdays and work hours, Monday - Friday, between 8 AM - 5 PM. • Hybrid work environment allowing part-time telework. Apply tot his job