Strategic Transformation and Banking Operations

Remote Full-time
At Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary customer experience to help our customers achieve their goals.

A successful candidate will have:
• Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies. Anticipates future trends and implications accurately. Readily poses future scenarios. Articulates credible pictures and visions of possibilities that will create sustainable value. Creates competitive and breakthrough strategies that show a clear connection between vision and action.
• Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Asks the right questions to accurately analyze situations. Acquires data from multiple and diverse sources when solving problems. Uncovers root causes to difficult problems. Evaluates pros and cons, risks and benefits of different solution options.
• Drives Results - Consistently achieving results, even under tough circumstances. Has a strong bottom-line orientation. Persists in accomplishing objectives despite obstacles and setbacks. Has a track record of exceeding goals successfully. Pushes self and helps others achieve results.
• Decision Quality - Making good and timely decisions that keep the organization moving forward. Makes sound decisions, even in the absence of complete information. Relies on a mixture of analysis, wisdom, experience, and judgment when making decisions. Considers all relevant factors and uses appropriate decision-making criteria and principles. Recognizes when a quick 80% solution will suffice.
• Manages Ambiguity - Operating effectively, even when things are not certain or the way forward is not clear. Deal comfortably with the uncertainty of change. Effectively handles risk. Can decide and act without the total picture. Is calm and productive, even when things are up in the air. Deals constructively with problems that do not have clear solutions or outcomes.
• Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Identifies and creates the processes necessary to get work done. Separates and combines activities into efficient workflow. Designs processes and procedures that allow managing from a distance. Seeks ways to improve processes, from small tweaks to complete reengineering.
Essential functions of the role:
• Operations Strategy, Transformation & Delivery
• Operating model design, strategic planning, and execution.
• Lead cross-functional programs and transformation initiatives.
• Balance long-term strategy with near-term delivery
• Payments Operations & Systems Leadership
• SME for banking systems and embedded banking activities
• Drive implementations, migrations, and system scalability
• Translate business needs into systems and workflows
• Risk, Controls & Partner Ecosystem
• Ensure resilient, compliant, and well-controlled operations
• Manage fintech vendors, processors, and bank partners
• Optimize processes through automation and efficiency improvements
• Other duties as assigned within the scope and responsibility of the job
Requirements
• Bachelor's degree or equivalent experience
• 10+ years of experience in Embedded Banking, Banking-as-a-Service, or technology enabled financial operations.
• Strong understanding of funds flows, reconciliation, processor operations, various embedded products, and related financial institution infrastructure.
• Ability to navigate regulatory expectations and implement risk-mitigating operational controls with embedded banking and a traditional bank environment.
• High proficiency with server-based systems, enterprise banking platforms, and modern operational tools.
• Experience in fintech or high-growth banking environments.
• Demonstrated experience leading large-scale operational transformations

Benefits

In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success.

At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.

To learn more, please visit our website at www.emprisebank.com.

Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.

Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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