Strategic Account Manager
This role is a key member of our Sales team, reporting to the CRO. The main responsibilities for this role are retaining, renewing and growing a book of business. This is executed by developing long-term relationships and connecting with key business executives and stakeholders with the goal of expanding our presence in the video content management market.
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JOB SPECIFIC STANDARDS
Essential Functions
Β Achieve quarterly sales targets and solution mix targets
Β Proficiency in presenting EMS products and solutions
Β Qualify and close sales opportunities
Β Field initial prospect calls
Β Outbound calls for prospecting within existing client base
Β Research markets and sales opportunities
Β Assist in sales proposal development and writing of customer proposals
Β Create and deliver sales presentations
Β Create and maintain sales status of all prospects
Β Maintain current account, contact and opportunity history in Salesforce
Β Establish and maintain productive relationships and effective negotiations with customers at multiple levels within organizations.
Β Build and manage a robust pipeline of new and upsell enterprise accounts in Salesforce with a high degree of forecast accuracy and visibility into account activity.
Β Effectively identify use cases for a software solution and build a compelling business case tailored to the prospect.
Β Exercise sound business judgement, creativity and resourcefulness in the pursuit of strategic accounts.
Β Develop a thorough knowledge of a complex technology platform and ability to launch into a demo with the end user in mind.
Β Performs other duties as required
Secondary Responsibilities
Β Coordinate and participate in trade shows as appropriate
Β Arrange and execute Demonstration Days at client sites
Β Assist in other promotional opportunities as developed
Β Work closely with all sales team members, marketing team and customer support team
SKILLS AND ABILITIES:
Β Proven success in prospecting, qualifying and closing sales
Β Experience managing pipeline, forecast, and executing sales process
Β Demonstrable executive level presence and communication skills
Β Self-motivated team player who has fresh ideas and thrives on team success
Β Self-starter who takes the initiative to get things done
Β Good organizational skills
Β Teamwork and integrity
Β Good writing skills, good phone manner and interpersonal skills
Β Reliable, time and deadline conscious
Β Up to 75% travel required
EDUCATION AND EXPERIENCE:
Β CRM experience required
Β Bachelor's degree or equivalent
Β Experience with Salesforce.com is a plus
Β 3+ yearsΒ experience in education technology, healthcare, or software sales is a plus
Β Proficient in MS Word, Excel, PowerPoint and Teams
Β Experience being responsible for customer retention and renewal in a SaaS environment
Apply Now
______________________________________________________________________________
JOB SPECIFIC STANDARDS
Essential Functions
Β Achieve quarterly sales targets and solution mix targets
Β Proficiency in presenting EMS products and solutions
Β Qualify and close sales opportunities
Β Field initial prospect calls
Β Outbound calls for prospecting within existing client base
Β Research markets and sales opportunities
Β Assist in sales proposal development and writing of customer proposals
Β Create and deliver sales presentations
Β Create and maintain sales status of all prospects
Β Maintain current account, contact and opportunity history in Salesforce
Β Establish and maintain productive relationships and effective negotiations with customers at multiple levels within organizations.
Β Build and manage a robust pipeline of new and upsell enterprise accounts in Salesforce with a high degree of forecast accuracy and visibility into account activity.
Β Effectively identify use cases for a software solution and build a compelling business case tailored to the prospect.
Β Exercise sound business judgement, creativity and resourcefulness in the pursuit of strategic accounts.
Β Develop a thorough knowledge of a complex technology platform and ability to launch into a demo with the end user in mind.
Β Performs other duties as required
Secondary Responsibilities
Β Coordinate and participate in trade shows as appropriate
Β Arrange and execute Demonstration Days at client sites
Β Assist in other promotional opportunities as developed
Β Work closely with all sales team members, marketing team and customer support team
SKILLS AND ABILITIES:
Β Proven success in prospecting, qualifying and closing sales
Β Experience managing pipeline, forecast, and executing sales process
Β Demonstrable executive level presence and communication skills
Β Self-motivated team player who has fresh ideas and thrives on team success
Β Self-starter who takes the initiative to get things done
Β Good organizational skills
Β Teamwork and integrity
Β Good writing skills, good phone manner and interpersonal skills
Β Reliable, time and deadline conscious
Β Up to 75% travel required
EDUCATION AND EXPERIENCE:
Β CRM experience required
Β Bachelor's degree or equivalent
Β Experience with Salesforce.com is a plus
Β 3+ yearsΒ experience in education technology, healthcare, or software sales is a plus
Β Proficient in MS Word, Excel, PowerPoint and Teams
Β Experience being responsible for customer retention and renewal in a SaaS environment
Apply Now