Sr. Technical Program Manager

About TalaTala is on a mission to unleash the economic power of the Global Majority – the 4 billion people overlooked by existing financial systems. With nearly half a billion dollars raised from equity and debt, we are serving millions of customers across three continents. Tala has been named by the Fortune Impact 20 list, CNBC’s Disruptor 50 five years in a row, CNBC’s World's Top Fintech Company, Forbes’ Fintech 50 list for eight years running, and Chief's The New Era of Leadership Award. We are expanding across product offerings, countries and crypto and are looking for people who have an entrepreneurial spirit and are passionate about our mission.By creating a unique platform that enables lending and other financial services around the globe, people in emerging markets are able to start and expand small businesses, manage day-to-day needs, and pursue their financial goals with confidence. Currently, over nine million people across Kenya, the Philippines, Mexico, and India have used Tala products. Due to our global team, we have a remote-first approach, and also have offices in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India.Most Talazens join us because they connect with our mission. If you are energized by the impact you can make at Tala, we’d love to hear from you!The Senior Technical Project Manager will report to the VP, Program Management and will be responsible for supporting the delivery of technical projects using Agile practices and the Tala SDLC. Successful candidates will have deep expertise in Agile methodologies and have a background managing projects in high growth and remote first environments. The ideal candidate for this position will be one who is comfortable taking a leadership role, who excels at sound decision making, understands when and why escalation is needed, and possesses a high level of emotional intelligence.What You’ll DoManage project delivery using Agile practices and Tala SDLC . Organize project plans, schedules and review meetings for project success.Track and ensure resolution of project risks and alignment of dependencies.Communicate consistent status updates at right level of detail for the audience.Foster a culture of continuous improvement through needed process improvements and establishment and monitoring of applicable KPIs of processes and outcomes.In collaboration with Engineering, manage resource and capacity planning. Develop a strong understanding of context (across markets) of our internal tools to optimize for efficiency, productivity, and team morale.What You’ll Need5+ years of Project Management experience with proven expertise in Agile Scrum Kanban methodologies, concepts, practices, and standards.5+ years experience leveraging software development and team collaboration tools like JIRA, Confluence, Smartsheet, etc.Proven experience managing projects for distributed teams across multiple locations.Experience in managing full stack software development projects in CICD environment, integration with third party APIs, mobile app development and cloud infrastructure projects.Practical knowledge and understanding of public cloud (AWS, GCP), containerization (Kubernetes), DevOps, SRE and InfoSec practices.Practical experience with managing KPIs and with using data to drive continuous improvements. Checked ego, humble, empathetic, collaborative, service-oriented attitude of “customer first”.Strong communication skills. Role will be responsible for cross functional communication, as well as status reporting, so candidates must have strong written and verbal skills.Practical experience working at high growth company(s) with heavy virtual communications.Adept at managing ambiguity and juggling multiple responsibilities.Comfortable working both as part of a team and independently - includes ability to set priorities which accurately reflect the relative importance of job responsibilities and follow through on assignments with minimal direction. This role requires high EQ, comfort in taking ownership, and the ability to understand when escalation is neededAbility to coach and mentor others on Agile practices in a replicable, scalable way.Our vision is to build a new financial ecosystem where everyone can participate on equal footing and access the tools they need to be financially healthy. We strongly believe that inclusion fosters innovation and we’re proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experience. We hire talented people regardless of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.Originally posted on Himalayas

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