Specialist - Health Information Management Services Release of Information-Remote
About the position
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Responsibilities
• Comprehensive processing of continuation of care and patient-directed requests for medical information.
• Customer service for walk-ins, opening and processing incoming mail, verifying authorizations.
• Requesting historical medical records and preparing correspondence in response to requests for medical information.
• Assisting with training new or contract staff and students in a qualitative and effective manner.
• Analyzing patient information to ensure compliance with standards established by Federal/State & Joint Commission & CMS regulations.
• Coordinating with clinicians to ensure documentation contains all required elements and is completed in a timely manner.
• Adhering to institutional policies regarding health care documentation.
• Utilizing independent analytical and critical thinking skills.
• Working independently and collaboratively across the enterprise with minimal supervision.
• Adhering to guidelines regarding accessing minimum necessary information to complete job function.
• Adhering to state and federal rules regarding privacy and confidentiality of protected health information.
• Leveraging technology to serve the patients and practice.
• Professionally communicating through all electronic, written, and verbal methods.
• Ensuring great customer service while assisting patients, care providers, allied health staff, attorneys, insurance companies, government audits, and others in a courteous, professional and confidential manner.
Requirements
• Associate of Science degree in a healthcare related discipline required (i.e., applied health sciences A.S. degree).
• Associate of Science degree in Health Information Technology preferred.
• Health Information Technology (HIT) program students actively completing the last semester of their associate degree program will be considered; successful completion of HIT Associate degree is required within 6 months of hire date for continued employment.
• Knowledge of medical records format and content.
• Ability to perform work in a fast paced, constant change, production environment with a focus on quality.
• Excellent customer service skills.
• Ability to clearly, concisely and professionally communicate verbally and in written forms.
• Demonstrated ability to maneuver in multi technology environment and proficiency in Microsoft Office (Excel, Word, and Outlook) applications.
• Keyboarding skills necessary, with intermediate typing/keyboard/computer skills.
Nice-to-haves
• Registered Health Information Technician (RHIT) preferred.
• Registered Health Information Administrator (RHIA) preferred.
Benefits
• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.
Apply Now
Apply Now
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Responsibilities
• Comprehensive processing of continuation of care and patient-directed requests for medical information.
• Customer service for walk-ins, opening and processing incoming mail, verifying authorizations.
• Requesting historical medical records and preparing correspondence in response to requests for medical information.
• Assisting with training new or contract staff and students in a qualitative and effective manner.
• Analyzing patient information to ensure compliance with standards established by Federal/State & Joint Commission & CMS regulations.
• Coordinating with clinicians to ensure documentation contains all required elements and is completed in a timely manner.
• Adhering to institutional policies regarding health care documentation.
• Utilizing independent analytical and critical thinking skills.
• Working independently and collaboratively across the enterprise with minimal supervision.
• Adhering to guidelines regarding accessing minimum necessary information to complete job function.
• Adhering to state and federal rules regarding privacy and confidentiality of protected health information.
• Leveraging technology to serve the patients and practice.
• Professionally communicating through all electronic, written, and verbal methods.
• Ensuring great customer service while assisting patients, care providers, allied health staff, attorneys, insurance companies, government audits, and others in a courteous, professional and confidential manner.
Requirements
• Associate of Science degree in a healthcare related discipline required (i.e., applied health sciences A.S. degree).
• Associate of Science degree in Health Information Technology preferred.
• Health Information Technology (HIT) program students actively completing the last semester of their associate degree program will be considered; successful completion of HIT Associate degree is required within 6 months of hire date for continued employment.
• Knowledge of medical records format and content.
• Ability to perform work in a fast paced, constant change, production environment with a focus on quality.
• Excellent customer service skills.
• Ability to clearly, concisely and professionally communicate verbally and in written forms.
• Demonstrated ability to maneuver in multi technology environment and proficiency in Microsoft Office (Excel, Word, and Outlook) applications.
• Keyboarding skills necessary, with intermediate typing/keyboard/computer skills.
Nice-to-haves
• Registered Health Information Technician (RHIT) preferred.
• Registered Health Information Administrator (RHIA) preferred.
Benefits
• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.
Apply Now
Apply Now