Speaker Operations Associate

Informa is a leading company in B2B events, combining influential festivals with marketing intelligence platforms. The Speaker Operations Associate will support the operational delivery of the Money20/20 Speakers & Content programs, ensuring a world-class customer service experience throughout the speaker journey.ResponsibilitiesExecute comprehensive speaker onboarding for Money20/20 USA show and bespoke events, covering speaker hub updates, registration, profiles, VIP arrangements, and session coordinationPartner with the marketing and product teams to ensure all marketing collateral featuring speakers and content is correct, including website, email campaigns, social media, and appManage and maintain the speakers inbox throughout the USA show cycle and support global showsOwn the production and delivery of speaker gifts and exclusive experiencesOversee and lead on post-show deliverables, including gathering speaker feedback, testimonials, and distributing event photos and follow-up materialsDirect speakers lounge, and exclusive speaker-only areas onsite at Money20/20 shows and special eventsCoordinate the purchasing and shipment of speaker/content enhancementsMaintenance of speaker tracking documents; regional and globalSkillsEvent experience, preferableDemonstrated success in a role that requires strong planning, prioritization and implementation skills with focus on detailAbility to work in a high-performing, fast paced environmentWorks well within a teamSelf-motivated, accountable and sets own goalsGood communication skills and great customer servicePatient, calm and composed under pressureAs this role supports across shows across the different time zones, alternative work hours will be required, as necessaryOn-site delivery, available to travel within the US, with potential expansion to the Netherlands and AsiaBenefitsGreat community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environmentBroader impact: take up to four days per year to volunteer, with charity match funding available tooCareer opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job movesTime out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a yearCompetitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discountStrong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and moreRecognition for great work, with global awards and kudos programsAs an international company, the chance to collaborate with teams around the worldCompany OverviewInforma is a business intelligence, academic publishing, knowledge, and events group. It was founded in 1998, and is headquartered in London, England, GBR, with a workforce of 10001+ employees. Its website is http://www.informa.com.



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