Solutions Engineer

Provide systems integration services supporting interactive data wall applications and integration of hardware and software. Lead system and network integration efforts remotely prior to on-site implementation. Assist Customer Support on key customer issues. ESSENTIAL DUTIES & RESPONSIBILITIES • Install and commission various server and large-scale video wall systems as determined by customers’ requirements • Set up and establish connections between various secondary components (KVM switches, network switches, video devices, audio devices, etc.) to integrate the system components • Install Activu software for the integrated solution remotely and on-site at customer locations. • Configure Activu products, including but not limited to all software settings, database configuration, define rights and permissions for groups, define sources (video, web, application, etc.), etc. • At customer site, set up system components based on configuration tested during in-house testing, modify as necessary • Troubleshoot the integrated solution as necessary, which includes addressing hardware and configuration issues, and identifying software/OS issues and reporting bugs to QA • Capable of performing duties of an Audio-Visual Technician • Assessing integration and system requirements • Conveying software capabilities and design intentions, verbally and visually, with current software tools and standards. • Continually develop and expand product and system, and competitive product knowledge. • Track user and partner reported Cases to Activu Customer Support until they are resolved, adhering to agreed timelines. EDUCATION Bachelor’s Degree in Information Technology Field Preferred EXPERIENCE / SKILLS / CERTIFICATIONS Experience • Minimum 5 years’ experience installing, troubleshooting, and maintaining complex TCP/IP network security, routing, and physical network topologies • Strong hardware and software troubleshooting skills with Dell and other server and client systems • Performing administrator function in a Windows environment • Performing installs and troubleshooting of Windows software, network and operating system components • Proven communication skills relative to the application of technical products and business issues • Experience performing component and interface level integration tests • Ability to read and review engineering drawings required • Excellent written and verbal communication skills relative to the application of technical products and business issues • Networking knowledge (OSI layers 2, 3, and 4) • Video and audio integration in collaborative environments • Ability to work independently and handle tasks without high degree of oversight when required • Ability to work with a project team and collaborate with fellow team members Specific Skills / Certifications • Preferred Certifications: - InfoComm CTS -CompTIA Security+ • Top Secret and/or TS/SCI preferred or the ability to gain required clearance • Travel up to 85% of the time; normally Monday through Friday • Other tasks assigned by Management from time to time • Must be handy with tools • Must be able to lift at least 50lbs overhead • US Citizenship required • Must possess a valid US Driver's License without restrictions PLEASE READ: Activu Corporation is a Federal and State Contractor. Applicants must be United States Citizens, have a valid Driver's License, be able to travel domestically/internationally, be able to pass a Drug Test and obtain Federal Clearance. All applicants are subject to Drug Testing and Background Testing before hire.