[Remote] Strategic Operations Lead – Global Sales Onboarding Team

Note: The job is a remote job and is open to candidates in USA. Intuit is a company focused on optimizing its Global Onboarding Team, and they are seeking a Strategic Operations Lead to enhance operational efficiency and scalability. The role involves leveraging technology for automation and driving continuous improvements in onboarding processes while collaborating with various stakeholders.ResponsibilitiesServe as the primary owner of Smartsheet for onboarding operations, including creating and maintaining dashboards, workflows, and automation rulesEvaluate and implement automation solutions to reduce manual work and improve accuracy using Smartsheet, APIs, RPA, and other relevant toolsPartner with IT and TA Tech teams to integrate onboarding tools and systems for a seamless new hire journeyDrive continuous improvements in onboarding processes to enhance efficiency, reduce manual effortImplement and standardize best practices across global onboarding operationsIdentify bottlenecks and inefficiencies, leveraging data to drive decision-making and prioritizationDevelop real-time dashboards and reports to track onboarding metrics, SLAs, and effectivenessAnalyze data to identify trends, gaps, and opportunities for improvementProvide insights and recommendations to leadership based on data-driven findingsPartner with TA, IT, and functional leaders to align onboarding processes with business needsAct as a liaison between onboarding teams and technical teams to ensure proper tool configuration and system enhancementsDevelop training and documentation to support onboarding teams in adopting new technologies and processesSkillsSmartsheet proficiency: Advanced knowledge of Smartsheet, including automation, formulas, and reportingProcess automation mindset: Strong ability to identify and implement automation solutions to optimize workflowsOperational strategy: Experience in optimizing processes at scale, preferably in a global or high-growth environmentData analytics: Ability to analyze and interpret data to drive strategic decisionsCross-functional collaboration: Proven ability to work across teams, including TA, IT, and business unitsChange management: Ability to drive adoption of new tools and processes among diverse stakeholdersTechnical aptitude: Experience with workflow automation tools, APIs, or robotic process automation (RPA) is a plusBenefitsCompetitive compensation packageStrong pay for performance rewards approachMay be eligible for a cash bonusEquity rewards and benefitsIn accordance with our applicable plans and programsPay offered is based on factors such as job-related knowledge, skills, experience, and work locationIntuit conducts regular comparisons across categories of ethnicity and genderCompany OverviewIntuit provides financial software solutions to empower individuals and businesses. It was founded in 1983, and is headquartered in Mountain View, California, USA, with a workforce of 10001+ employees. Its website is https://www.intuit.com.Company H1B SponsorshipIntuit has a track record of offering H1B sponsorships, with 125 in 2026, 692 in 2025, 550 in 2024, 586 in 2023, 842 in 2022, 773 in 2021, 514 in 2020. Please note that this does not guarantee sponsorship for this specific role.