Solutions Consultant

About Us:Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.About The Role:As a Professional Services Consultant at Notion, you will play a pivotal role in helping customers unlock the full potential of our platform. You’ll collaborate closely with customers, partners and cross functional teams to understand their unique challenges, design tailored solutions, and drive successful implementation and adoption of Notion across their organizations.In this role, you will leverage your technical expertise, consultative approach, and project management skills to guide customers through Notion onboarding, configuration, and custom workflow optimization. Your ability to translate complex requirements into practical, scalable solutions will be key to driving long-term customer success, adoption, and engagement with Notion.What You'll Achieve:Design and implement tailored customer workspaces, optimizing workflows, member management, and best practicesDevelop and execute change management strategies, including engagement, communication, and learning plans to drive seamless adoptionLead end-to-end professional services engagements, from supporting with scoping and discovery right through to execution and deliveryProvide expert guidance on workspace architecture, permissions, security, and scalabilityDeliver professional services solutions across the Notion ecosystem, including with our Partners, to align with customer needs and business goalsManage project execution, maintaining comprehensive documentation, timelines, and key deliverablesCollaborate with cross-functional teams to drive customer success, enhance feature adoption, and contribute to product developmentSkills You'll Need to Bring:4+ years of experience in technical consulting, implementation, or a similar customer-facing roleProven success in delivering customer implementations, ensuring long-term adoption and value realizationExperience with SaaS platforms, including a solid understanding of technical concepts and integrationsAnalytical mindset and problem-solving skills, enabling you to design effective and scalable solutionsStrong project management skills, with the ability to manage multiple client engagements simultaneouslyExpertise in change management, driving user adoption, and successfully implementing new technologiesExceptional stakeholder management, with a proven ability to build strong relationships at all levelsOutstanding written and verbal communication, with the ability to simplify complex concepts for diverse audiencesNice to Haves:Experience in workspace design and information architectureFamiliarity with data migration tools and methodologiesUnderstanding of API integrations and enterprise software ecosystems to support connectivity and automationPrevious experience in a fast-paced, high-growth technology environmentExposure to project management methodologies and toolsWe hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated range for total on target earnings (including base salary and on target incentive pay) for this role is $165,000 - $205,000 per year.By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy.#LI-Onsite

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