Site Reliability Engineer Team Lead

About RobinRobin is on a mission torebuild the legal industry — starting with making contracts simple for everyone. We are a pioneer in Legal AI, built on proprietary models, licensed data, and deep partnerships with Anthropic and AWS. Since 2019, we’ve expanded our footprint to 4 continents and have been supporting many of the world’s most successful businesses, including GE, Pfizer, KPMG, and UBS.What will you do as an SRE Team Lead?As a SRE Team Lead at Robin AI, you'll lead a team of two SRE Engineers while reporting directly to the CTO. You'll help build and maintain our cloud infrastructure and applications that powers our cutting-edge Legal AI platform. You'll provide Change leadership to your team and collaborate with engineering leaders to establish robust monitoring, incident response, and deployment strategies that ensure high availability and reliability of our proprietary models and services, maintaining optimal SLOs for our global customer base.Your day-to-day responsibilities:Lead and mentor a team of two SRE Engineers, providing technical guidance and career developmentWork closely with the CTO to define and implement the technical infrastructure roadmapEstablish monitoring strategies and implement solutions to enhance reliability, scalability, and cost-efficiencyCollaborate with development team leads to optimise build, test, and deployment processesLead incident response and establish processes for troubleshooting production issuesOrganise and oversee on-call rotations to ensure 24/7 system reliabilityDrive documentation standards and knowledge sharing within the engineering organisationIdeally, you should have the following qualifications:5+ years of experience in DevOps or Site Reliability Engineering roles, with 2+ years in a managerial positionProven experience managing and mentoring technical team membersProficiency in at least one backend programming language (We use Python)Strong knowledge of AWS services (ECS, S3, RDS, Lambda, etc.), managed by TerraformKnowledge of observability frameworks and tools (We use OpenTelemetry, Cloudwatch & DataDog)Excellent leadership, communication, and problem-solving skillsExperience with AI/ML infrastructure deployment and scalingWhat’s in it for youSalary: CompetitiveHybrid schedule: We offer a flexible working schedule. Equity package: Generous equity scheme - everyone gets to be an owner of Robin AI!Annual leave: 20 days PTO, in addition to the public holidays observed in South Africa.Growth opportunities: We prioritise promotions for high performers and help you to progress your career.What’s it like working at Robin?Our culture and values attract people who are creative, resourceful, and share our passion for excellence. At Robin, you're encouraged to push yourself and empowered to take risks. We support each other to think big, try new ideas, and navigate uncertainty. Whether you're at our headquarters or one of our worldwide offices, you'll find a world of opportunities to grow, thrive, and make a meaningful impact. See what life is like at Robin.Diversity, Equity and Inclusion at RobinWe are committed to building one of the most diverse technology companies in the world. As of 2024, more than 30% of our employees come from ethnic minority backgrounds, and 51% of roles are held by women. We know that transforming the legal industry requires diverse perspectives, so we're creating an environment where innovation thrives through inclusion.Robin operates a direct hiring model and any speculative CVs shared via agencies will be treated as a gift.Originally posted on Himalayas

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