Short Term Disability Analyst

The Hartford is an insurance company dedicated to making a difference and helping others achieve their goals. They are seeking a Short-Term Disability Analyst to investigate claims and determine qualifications for short-term benefits while supporting customers in their recovery process.ResponsibilitiesProvide exceptional customer service by maintaining a dedication to meeting the expectations and requirements of internal and external customersWork within a fast-paced environment that directly interacts with internal and external customers to retrieve or relay information relevant to the Short-Term Disability and Paid Family Leave ClaimUtilize critical thinking and mathematical aptitude to gather information, apply sound reasoning and draw appropriate conclusionUtilize business acumen and technical expertise to make sound decisions based upon a mixture of analysis, experience and judgment, with management oversightHelp to create a positive team environment that achieves Group Benefit Claims culture initiatives and objectivesSkills1+ years of experience providing quality customer service is requiredProfessional verbal and written communication skillsAbility to excel in an ever changing high-volume environmentReadily able to champion change and innovationDetail-oriented with the ability to maintain a high-level of quality and accuracy while maintaining productivity targets in a fast-paced environmentAbility to thrive in a structured team environmentProficiency in Microsoft Office applications and the ability to navigate multiple systems simultaneously2+ years of claim experience is preferredAssociate or Bachelor's Degree is preferred but not requiredMedical terminology experience is preferredBenefitsShort-term or annual bonusesLong-term incentivesOn-the-spot recognitionCompany OverviewThe Hartford is an industry leading provider of property and casualty insurance, group benefits and mutual funds. It was founded in 1810, and is headquartered in Hartford, Connecticut, USA, with a workforce of 10001+ employees. Its website is http://www.thehartford.com.



Apply Now